2016 -
2019 Director of Program Management @ Convergys
2014 -
2016 Sr. Account Manager @ Convergys
2004 -
2014 Sr. Account Manager @ Stream Global Services
Scott Johnson Education
University of Nebraska at Omaha
(Business Administration, Management and Operations)
2000
-
2002
Scott Johnson Skills
Product Adoption
Business Intelligence (BI)
Deals
Executive Team
Executive Relationships
Customer Loyalty
Business Relationship Management
Call Centers
Workforce Management
Customer Experience
Outsourcing
Team Management
Customer Satisfaction
BPO
Customer Service
Service Delivery
Process Improvement
Performance Management
CRM
Vendor Management
Team Leadership
Operations Management
Sales
Contact Centers
Business Process Improvement
Coaching
Customer Retention
Technical Support
Troubleshooting
Leadership
Project Management
Strategic Planning
Sales Management
Strategy
Program Management
Transition Management
Employee Engagement
Quality Assurance
Microsoft Word
Negotiation
Business Development
Offshoring
PowerPoint
Windows
Business Process Outsourcing (BPO)
Scott Johnson Summary
Scott Johnson, based in Phoenix, AZ, US, is currently a Vice President Client Success at GlowTouch Technologies. Scott Johnson brings experience from previous roles at GlowTouch Technologies, Convergys and Stream Global Services. Scott Johnson holds a 2000 - 2002 University of Nebraska at Omaha. With a robust skill set that includes Product Adoption, Business Intelligence (BI), Deals, Executive Team, Executive Relationships and more. Scott Johnson has 3 emails and 3 mobile phone numbers on RocketReach.
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