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Scott Hopper Location
New York, NY, US
Scott Hopper Work
Customer Support Manager | Technical Account Manager | Customer Success Manager @ Scott Hopper Invaluable Customer Support and Customer Success Leader (January 2018 - Present)
Member @ (June 2020 - Present)
E-Commerce Shopper @ (September 2020 - Present)
LinkedIn Job Search Coach | Customer Support Manager | Customer Success Manager @ Scott Hopper Consulting (June 2019 - Present)
Manager on Duty @ (May 2022 - September 2024)
Customer Support Manager | Customer Success | IoT Systems Engineer | Consultant @ (January 2017 - January 2017)
Accelerated Value Specialist ( Customer Success | Client Success | Technical Support ) @ (January 2011 - January 2016)
Field Support ( Technical Support | Customer Support | Customer Success | Client Success ) @ (January 2000 - January 2011)
Scott Hopper Education
Western Washington University
Bachelor of Arts (BA) (Business Administration and Management, MIS)
Scott Hopper Skills
Active Directory
Amazon Web Services (AWS)
Android Testing
CSS
Cloud Computing
Customer Engagement
Customer Experience Management
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
Data Analysis
Disaster Recovery
Enterprise Architecture
Enterprise Software
HTML5
IBM AIX
IT Management
IT Service Management
IT Strategy
ITIL
Integration
Java
Linux
Lotus Notes
Microsoft Excel
Mobile Applications
Mobile Devices
Networking
Program Management
Python
REST
Referrals
Remote Collaboration
Root Cause Problem Solving
Security
Servers
Shell Scripting
Software Installation
Software as a Service (SaaS)
Solution Architecture
Spreadsheets
System Deployment
Technical Support
Troubleshooting
Unix
Virtualization
Windows
Windows Server
iOS Testing
Data Center
Custom Tool Development
AIX
VMware
Amazon Web Services Aws
Software as a Service
Customer Relationship Management
Amazon Web Services
Scott Hopper Summary
Scott Hopper, based in New York, NY, US, is currently a Customer Support Manager | Technical Account Manager | Customer Success Manager at Scott Hopper Invaluable Customer Support and Customer Success Leader. Scott Hopper brings experience from previous roles at Gain Grow Retain, Whole Foods Market, Scott Hopper Consulting and Roton Point Association. Scott Hopper holds a Bachelor of Arts (BA) in Business Administration and Management, MIS @ Western Washington University. With a robust skill set that includes Active Directory, Amazon Web Services (AWS), Android Testing, CSS, Cloud Computing and more. Scott Hopper has 4 emails and 3 mobile phone numbers on RocketReach.
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