Scott Heaney Email & Phone Number
Manager, Information Technology Operations
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Scott Heaney Location
- Melbourne, VIC, AU
Scott Heaney Work
- Manager, Information Technology Operations @ Department of Education and Training (May 2018 - Present)
- ICT Operations Manager @ Australia Pacific Airports Corporation (August 2017 - February 2018)
- Executive, Business Systems and ICT (Acting) @ Australia Pacific Airports Corporation (December 2016 - August 2017)
- ICT Service Operations Manager @ Australia Pacific Airports Corporation (November 2013 - August 2017)
- Service Support Manager @ (August 2003 - November 2012)
- Desktop Support Team Leader @ (February 2000 - September 2002)
Scott Heaney Education
- Victoria University
Graduate Diploma (Cyber Security)
2022-2023 - Victoria University
Bachelor of Science - BS (Mathematics and Computer Science)
Scott Heaney Skills
- Service Delivery Management
- IT Strategy
- Information Technology
- ITIL Certified
- Windows Server
- Stakeholder Management
- PMO
- Citrix
- Active Directory
- IT Outsourcing
- Infrastructure
- Service Desk
- ITIL
- Data Center
- Windows
- Troubleshooting
- Incident Management
- Vendor Management
- Team Leadership
- TCP/IP
- Virtualization
- Enterprise Architecture
- Business Continuity
- IT Operations
- Managed Services
- Microsoft Excel
- Disaster Recovery
- Capacity Management
- Sla
- Technical Support
- Service Management
- PRINCE2
- IT Service Delivery
- Governance
- IT Infrastructure Management
- Outsourcing
- Service Delivery
- Servers
- System Deployment
- Problem Management
- Integration
- Analysis
- IT Management
- Solution Architecture
- Project Delivery
- IT Service Management
- Agile Project Management
- Agile Environment
- Agile Methodologies
- DevOps
Scott Heaney Summary
- Scott Heaney, based in Melbourne, VIC, AU, is currently a Manager, Information Technology Operations at Department of Education and Training. Scott Heaney brings experience from previous roles at Australia Pacific Airports Corporation and Medibank Private. Scott Heaney holds a 2022 - 2023 Graduate Diploma in Cyber Security @ Victoria University. With a robust skill set that includes Service Delivery Management, IT Strategy, Information Technology, ITIL Certified, Windows Server and more. Scott Heaney has 1 mobile phone numbers on RocketReach.
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