Scott Groff Email
Team Leader @ ATB Wealth
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Scott Groff Location
- Calgary, AB, CA
Scott Groff Work
- Team Leader @ (June 2025 - Present)
- Field Operation and Executive Escalations Manager | TELUS Business Soluntions @ (March 2024 - July 2024)
- Contact Centre Operations and Executive Escalations Mgr and Customer Experience and Commercial Security @ (March 2021 - February 2024)
- Client Relationship Manager @ (February 2020 - March 2021)
- Regional Operations Manager - Call Center Operations @ (April 2009 - January 2020)
- Team Manager - Call Center Operations @ (March 2005 - March 2009)
- Call Center Representative @ (February 2000 - February 2005)
Scott Groff Education
- Value Shepherd
Telecommunications Certificate
- Mount Royal College
- Value Shepherd/BRMInstitute
ITIL V4 Foundation Certification
Scott Groff Skills
- Operations Management
- Customer Experience
- Telecommunications
- Call Centers
- Virtual Teams
- Leadership
- People Development
- Performance Management
- Motivation
- Recruiting
- Union Labor
- Outsourcing
- Process Improvement
- Project Management
- Retail
- Strategy
- Team Leadership
- Team Management
- Cross-functional Team Leadership
- Customer Retention
- Customer Satisfaction
- Customer Service
- Management
- Vendor Management
- Wireless
- Contact Centers
- Team Building
- Merchandising
- Cross Functional Team Leadership
Scott Groff Summary
- Scott Groff, based in Calgary, AB, CA, is currently a Team Leader at ATB Financial. Scott Groff brings experience from previous roles at TELUS. Scott Groff holds a Telecommunications Certificate @ Value Shepherd. With a robust skill set that includes Operations Management, Customer Experience, Telecommunications, Call Centers, Virtual Teams and more. Scott Groff has 1 emails on RocketReach.
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