Scott Groff Email
Team Leader @ ATB Wealth
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Scott Groff Location
- Calgary, AB, CA
Scott Groff Work
- 2025 -now Team Leader @
- 2024 -2024 Field Operation and Executive Escalations Manager | TELUS Business Soluntions @
- 2021 -2024 Contact Centre Operations and Executive Escalations Mgr and Customer Experience and Commercial Security @
- 2020 -2021 Client Relationship Manager @
- 2009 -2020 Regional Operations Manager - Call Center Operations @
- 2005 -2009 Team Manager - Call Center Operations @
- 2000 -2005 Call Center Representative @
Scott Groff Education
- Value Shepherd
Telecommunications Certificate
- Mount Royal College
- Value Shepherd/BRMInstitute
ITIL V4 Foundation Certification
Scott Groff Skills
- Operations Management
- Customer Experience
- Telecommunications
- Call Centers
- Virtual Teams
- Leadership
- People Development
- Performance Management
- Motivation
- Recruiting
- Union Labor
- Outsourcing
- Process Improvement
- Project Management
- Retail
- Strategy
- Team Leadership
- Team Management
- Cross-functional Team Leadership
- Customer Retention
- Customer Satisfaction
- Customer Service
- Management
- Vendor Management
- Wireless
- Contact Centers
- Team Building
- Merchandising
- Cross Functional Team Leadership
Scott Groff Summary
- Scott Groff, based in Calgary, AB, CA, is currently a Team Leader at ATB Financial. Scott Groff brings experience from previous roles at TELUS. Scott Groff holds a Telecommunications Certificate @ Value Shepherd. With a robust skill set that includes Operations Management, Customer Experience, Telecommunications, Call Centers, Virtual Teams and more. Scott Groff has 1 emails on RocketReach.
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