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Scott Gilmore Work
Councillor @ (October 2022 - Present)
Founder @ (December 2019 - Present)
Trainer, Coach and Consultant @ Freelance Training and Development (May 2014 - Present)
Facilitator @ (January 2019 - December 2019)
Australian Operations Service Division Manager @ (December 2012 - May 2014)
Customer Services Manager (fixed term contract) @ (June 2012 - November 2012)
Operations Manager @ (August 2011 - April 2012)
Operations and Service Manager @ (September 2007 - August 2011)
Team Leader @ (January 2005 - January 2007)
Scott Gilmore Education
Swinburne University of Technology
bachelor of Social Science (Psychology)
2015-2017
Scott Gilmore Skills
Staff Development
Staff Management
Staff Supervision
Call Center
Customer Service
Banking
Retail Banking
Training
Training Delivery
Coaching
Coaching Staff
Microsoft Excel
Microsoft Word
PowerPoint
Public Speaking
Project Management
Deposits
Writing
Complaint Management
Complaint Investigations
Service Level Agreements
Outsourcing
Outlook Express
CRM
Process Improvement
Intelligent Call Routing
IVR
Call Centers
Stakeholder Management
Time Management
Management
Team Management
Recruiting
Customer Experience
Credit Cards
Risk Management
Financial Services
Operational Risk
Employee Training
Business Requirements
Team Building
Leadership Development
Project Delivery
Leadership
Change Management
Strategy
Team Leadership
Business Process Improvement
Scott Gilmore Summary
Scott Gilmore, is currently a Councillor at Tararua District Council. Scott Gilmore brings experience from previous roles at Eat Up New Zealand, Freelance Training and Development, Eat Up Australia and Chubb Insurance. Scott Gilmore holds a 2015 - 2017 bachelor of Social Science in Psychology @ Swinburne University of Technology. With a robust skill set that includes Staff Development, Staff Management, Staff Supervision, Call Center, Customer Service and more. Scott Gilmore has 3 emails on RocketReach.
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