Customer Service and Support Specialist @ (October 2020 - June 2023)
CSP I @ (April 2019 - September 2020)
Desktop Support Technician @ (July 2018 - November 2018)
Advanced Resolution Team Lead @ (March 2014 - May 2018)
Microsoft Consultant @ (June 2009 - February 2014)
Scott Gentry Education
Metropolitan State University of Denver
Computer Science
Scott Gentry Skills
Computer Hardware Troubleshooting
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Training
Customer Support
Escalation Resolution
Leadership
Point of Sale (POS) Systems
Remote Troubleshooting
Sales
Team Building
Team Leadership
Teamwork
Technical Support
Training
Troubleshooting
Scott Gentry Summary
Scott Gentry, based in La Porte, TX, US, is currently a Equipment Processing Technician at Allometrics, Inc.. Scott Gentry brings experience from previous roles at KIN-TEK Analytical, Inc., Texas First Bank, 3coast and AT&T. Scott Gentry holds a Computer Science @ Metropolitan State University of Denver. With a robust skill set that includes Computer Hardware Troubleshooting, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service and more. Scott Gentry has 2 emails and 2 mobile phone numbers on RocketReach.
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