Scott Forward Email & Phone Number
Director of Customer Support @ Ting Co
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Scott Forward Location
- Waterloo, ON, CA
Scott Forward Work
- Director of Customer Support @ (June 2023 - Present)
- Head of Customer Support @ (January 2023 - July 2023)
- Head of Technical Support, Ting @ (June 2022 - January 2023)
- Manager Aftercare Operations and CXO Training at Tucows @ (May 2021 - November 2021)
- Operations Manager, Ting Internet @ (July 2020 - May 2021)
- Senior Manager, Demand Services @ (August 2019 - March 2020)
- Senior Manager, Shared Services @ (August 2018 - August 2019)
- Manager @ (March 2018 - August 2018)
- Professor @ Conestoga College (September 2017 - December 2017)
- Manager, Customer Support Operations @ (February 2014 - May 2017)
- Team Lead, Support Operations @ (June 2010 - February 2014)
- Program Designer @ (August 2008 - June 2010)
- Technical Education Analyst @ (July 2004 - August 2008)
- Supervisor @ (January 2004 - July 2004)
- BlackBerry Technical Support @ (June 2002 - January 2004)
Scott Forward Education
- Quantum Institute of Technology
Network and System Administration/Administrator
2000-2001 - Saint Thomas University
Bachelor of Arts (BA) (English Language and Literature, General)
1994-1998
Scott Forward Skills
- Blackberry
- Business Strategy
- Coaching
- Customer Satisfaction
- Customer Service
- Development & delivery of training
- Hardware
- Leadership
- Management
- Program Management
- Project Management
- Project Planning
- System Deployment
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Testing
- Training
Scott Forward Summary
- Scott Forward, based in Waterloo, ON, CA, is currently a Director of Customer Support at Ting Internet. Scott Forward brings experience from previous roles at Ting Internet and Tucows. Scott Forward holds a 2000 - 2001 Network and System Administration/Administrator @ Quantum Institute of Technology. With a robust skill set that includes Blackberry, Business Strategy, Coaching, Customer Satisfaction, Customer Service and more. Scott Forward has 2 emails and 4 mobile phone numbers on RocketReach.
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