Scott Fessler Email & Phone Number
Co-Founder | President @ Ardent
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Scott Fessler Location
- Grandy, NC, US
Scott Fessler Work
- 2025 -now Co-Founder | President @
- 2024 -now Member @
- 2025 -2025 CX and Operations Advisor @ Scott Fessler Consulting
- 2024 -2025 Vice President, Agility Portfolio Leader @
- 2023 -2024 Vice President, Operations Delivery (Agility) @
- 2019 -2023 Vice President, Operations @
- 2018 -2019 Senior Director of Operations @
- 2018 -2018 Site Director @
- 2013 -2018 Vice President, Customer Care @
- 2002 -2013 Director, Workforce Management @
Scott Fessler Education
- American Public University
Bachelor of Arts (Psychology, Sociology)
Scott Fessler Skills
- Contact Center Strategy
- Business Transformation
- Business Process Improvement
- Workforce Management
- Training & Development
- Facilities Operations
- Business Continuity
- Team Leadership
- Executive Management
- Leadership
- Cross-functional Team Leadership
- Continuous Improvement
- Team Building
- Facilities Management
- Financial Services
- Merchant Services
- Strategy to Execution
- Forecasting
- Process Improvement
- Drive Results
- Payment Card Processing
- Mobile Payments
- Telecommunications
- Business Analysis
- Operational Execution
- Cross-functional Collaborations
- Contact Center Architecture
- Contact Center Management
- Strategic Planning
- Vendor Management
- Call Flow Design
- Project Management
- Change Management
- Outsourcing
- Resource Management
- Six Sigma
- Electronic Payment Processing
- Strategic Vision
- Customer Experience
- Contact Center Optimization
- Customer Satisfaction
- CRM
- Credit Cards
- Sales
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- PowerPoint
- Public Speaking
- Training and Development
- Strategy
- Marketing
- Cross Functional Team Leadership
- Management
- Cross Functional Collaborations
- Customer Relationship Management
Scott Fessler Summary
- Scott Fessler, based in Grandy, NC, US, is currently a Co-Founder | President at Ardent. Scott Fessler brings experience from previous roles at Support Driven, Scott Fessler Consulting and TTEC. Scott Fessler holds a Bachelor of Arts in Psychology, Sociology @ American Public University. With a robust skill set that includes Contact Center Strategy, Business Transformation, Business Process Improvement, Workforce Management, Training & Development and more. Scott Fessler has 2 emails and 2 mobile phone numbers on RocketReach.
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