Scott Downing Email & Phone Number

Associate Director CX Contact Centres @ Macquarie Group

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Scott Downing Location

Melbourne, VIC, AU

Scott Downing Work

2023 - now Associate Director CX Contact Centres @ Macquarie Group
2022 - 2022 Chief Experience Officer @ Employment Hero
2019 - 2022 Director International Customer Experience Management @ Intuit
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2017 - 2019 Chief Customer Officer @ Rockend
2016 - 2017 Head Of Customer Experience @ Rockend
2012 - 2016 General Manager - Advocacy Capability and Customer Experience Office @ Telstra
2010 - 2012 General Manager Consumer Satellite Centres, Adelaide Retention and Digital Centres @ Telstra
2007 - 2010 Manager Inbound Retention and Growth @ AAPT
2000 - 2007 Senior Manager @ Capital One
1998 - 2001 Relationship Development and Customer Experience Trainer @ Egg

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Scott Downing Education

Sheffield Hallam University

Scott Downing Skills

Executive Management
People Management
Executive Leadership

Customer Support
Customer Insight
B2B
Business Process
Business Process Improvement
Business Strategy
Business Transformation

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Scott Downing Summary

Scott Downing, based in Melbourne, VIC, AU, is currently a Associate Director CX Contact Centres at Macquarie Group. Scott Downing brings experience from previous roles at Employment Hero, Intuit and Rockend. Scott Downing holds a Sheffield Hallam University. With a robust skill set that includes Executive Management, People Management, Executive Leadership, Customer Support, Customer Insight and more. Scott Downing has 3 emails and 2 mobile phone numbers on RocketReach.

Scott Downing Emails

Found 3 emails

Scott Downing Phone Numbers

Found 6 phone numbers

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Philadelphia, PA, US
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- +1 972-995-XXXX
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Scott Downing

Vice President - Head of Financial Crimes Technology at American Express

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President at Lowell Packing Co

Albany, GA, US
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Top Macquarie Group Employees

Andrew di Giovanni

Chief Operating Officer, Personal Banking at Macquarie Group

Sydney, NSW, AU
1
- macquarie.com
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Tamaryn Southern

Chief Operating Officer (Finance) at Macquarie Group

Sydney, NSW, AU
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Jas Dosanjh

Chief Operating Officer at Macquarie Group

Sydney, NSW, AU
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Holly Coleman

Chief Financial Officer - Macquarie Asset Management at Macquarie Group

Sydney, NSW, AU
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- +1 447-917-XXXX
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Lisa Fraser

Chief Financial Officer, Banking and Financial Services at Macquarie Group

Sydney, NSW, AU
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Pratham Karkal

Chief Operating Officer, Personal Banking at Macquarie Group

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Damien Wills

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Callum Bramah

Managing Director Head of Asia-Pacific Real Estate Research at Macquarie Group

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