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Scott Curtis Location
San Antonio, TX, US
Scott Curtis Work
Director @ (April 2020 - Present)
Manager @ (February 2019 - April 2020)
Business Support Analyst Senior @ (August 2018 - February 2019)
Vice President- Customer Service, Business Service Center, Card Claims and Online Tech Support @ (April 2016 - May 2018)
Department Manager - Customer Advocacy @ (January 2014 - December 2015)
Senior Unit Manager - Customer Advocacy @ (June 2010 - January 2015)
Unit Manager @ (February 2006 - June 2010)
Assistant Supervisor @ (January 1999 - February 2006)
Customer Service Representative @ (January 1996 - January 1999)
Scott Curtis Education
Southwestern University
Bachelor of Arts (B.A.) (Business Administration and Management, General)
1992-1995
Scott Curtis Skills
Leadership
Management
Process Improvement
Risk Management
Call Centers
Customer Service
Banking
Coaching
Vendor Management
Financial Services
Customer Experience
Team Leadership
Operations Management
Team Building
Business Analysis
Sales
Microsoft Office
Microsoft Excel
Project Management
Customer Satisfaction
Change Management
Analysis
Performance Management
Strategic Planning
Finance
Time Management
Public Speaking
People Management
Quality Assurance
Strategy
Microsoft Word
Contact Centers
Cross Functional Team Leadership
Training
Business Process Improvement
Retail Banking
Scott Curtis Summary
Scott Curtis, based in San Antonio, TX, US, is currently a Director at USAA. Scott Curtis brings experience from previous roles at USAA, First Tennessee Bank and Capital One. Scott Curtis holds a 1992 - 1995 Bachelor of Arts (B.A.) in Business Administration and Management, General @ Southwestern University. With a robust skill set that includes Leadership, Management, Process Improvement, Risk Management, Call Centers and more. Scott Curtis has 2 emails and 3 mobile phone numbers on RocketReach.
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