Cisco CMS Customer Service Manager @ ShoreGroup (June 2010 - June 2014)
Network Engineer II @ (June 2008 - August 2010)
Business Development and Tech Support @ The Telephone Connection (September 2005 - June 2006)
Channel Account Manager (Contractor) @ (November 2002 - September 2005)
Product Support Manager @ (August 2000 - September 2002)
Research Manager @ BuyTrek.com (August 1999 - July 2000)
Team Manager @ (June 1997 - July 1999)
Scott Copper Education
Baylor University
MBA/MS (Information Systems)
2006-2008
Stetson University
BA (History, Marketing)
1993-1997
Dunwoody High School 1990-1993
Riverside Rats 1990-1991
Scott Copper Skills
Scrum
SQL
Overseeing Projects
Complex Project Management
Telecommunications
Cisco Technologies
Avaya
VoIP
Call Center
Troubleshooting
Management
Technical Support
Telephony
Managed Services
Call Centers
Hardware
Network Architecture
Servers
Networking
LAN-WAN
Data Center
WAN
Routers
VMware
Switches
Cisco Call Manager
CCNA
Avaya Technologies
Leadership
PowerPoint
Distribution
Market Research
Business Development
Engineering
Microsoft Office
PBX
Training
Customer Service
Cloud Computing
Lan Wan
Scott Copper Summary
Scott Copper, based in San Antonio, TX, US, is currently a Lead Project Manager at USAA. Scott Copper brings experience from previous roles at USAA and ShoreGroup. Scott Copper holds a 2006 - 2008 MBA/MS in Information Systems @ Baylor University. With a robust skill set that includes Scrum, SQL, Overseeing Projects, Complex Project Management, Telecommunications and more. Scott Copper has 2 emails and 2 mobile phone numbers on RocketReach.
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