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Scott Brough Location
Boise, ID, US
Scott Brough Work
Vice President @ (October 2025 - Present)
Senior Director, Global Business Services @ (March 2013 - June 2019)
Vice President, Customer Success and Transformation Strategy Lead @ (June 2019 - October 2024)
Senior Director, Operations Delivery @ (March 2012 - March 2013)
Director, Vendor Operations and Process Solutions @ (November 2008 - March 2012)
Global Business Process Solutions and Vendor Operations @ (February 2002 - October 2008)
Scott Brough Education
Boise State University
MBA (Leadership and Management Emphasis)
1998-2002
Boise State University
BBA (Accounting)
1993-1997
Bi-lingual Service Program
Spanish (Spanish)
1991-1993
Scott Brough Skills
People Management
Strategic Planning
Business Planning
Cross Functional Team Leadership
Customer Satisfaction
Business Process
Strategic Partnerships
Vendor Management
Coaching
Metrics
Program Management
Budgeting
Process Improvement
Customer Experience
Negotiation
P&l Management
Change Leadership
Business Process Improvement
Call Center
Workforce Management
Business Strategy
Operational Excellence
Insurance
Quality Assurance
International Operations
Account Management
Contract Negotiation
Leadership
BPO
Operations Management
Performance Improvement
Contract Management
Supply Chain Management
Call Centers
Budgets
Customer Service
Change Management
Business Analysis
P&l
Contract Negotiations
Outsourcing
Team Building
Customer Relations
Performance Management
Team Leadership
Vendor Relations
Executive Management
Management
Analytics
Mentoring
Scott Brough Summary
Scott Brough, based in Boise, ID, US, is currently a Vice President at Somatus. Scott Brough brings experience from previous roles at Optum and UnitedHealthcare. Scott Brough holds a 1998 - 2002 MBA in Leadership and Management Emphasis @ Boise State University. With a robust skill set that includes People Management, Strategic Planning, Business Planning, Cross Functional Team Leadership, Customer Satisfaction and more. Scott Brough has 3 emails on RocketReach.
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