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Scott Bonham Location
St. Louis, MO, US
Scott Bonham Work
Claims Manager at Protective. @ (March 2024 - Present)
Customer Support Manager at Protective @ (May 2022 - March 2024)
Contact Center Manager @ (July 2021 - April 2022)
Sr. Credit Analyst @ (December 2018 - December 2020)
Call Center Manager and Branch Manager @ (July 2015 - October 2018)
Support Operations Manager @ (May 2013 - July 2015)
Collections Manager @ (February 2002 - April 2013)
Collections and Account Manager @ FELCO Auto Lease (January 1999 - January 2002)
Unit Manager @ GC Services (January 1995 - January 1999)
Scott Bonham Education
Fontbonne University
(Business Adminstration)
2006-2009
Scott Bonham Skills
Process Improvement
Call Centers
Management
Credit
Banking
Leadership
Training
Risk Management
Credit Cards
Customer Service
Forecasting
Credit Analysis
Credit Risk
Team Building
Time Management
Visio
Microsoft Office
Call Center
Budgets
Relationship Management
Cross-functional Team Leadership
Credit Card Analytics
Customer Support
Procedure Development
Business Analysis
Fast Paced Environment
Avaya
Professional Mentoring
Goal Oriented
Communication Training
Credit Reporting
Vendor Relationships
Business Process Improvement
Contact Centers
Compliance
Call center operations
Early and late stage collections operations
Call Monitoring
Goal Setting
Budget projection
Computer Hardware
Computer sofware training
Branch Management
Social Media
Organization Skills
Auditing
Call Center Administration
Coaching
Call Center Development
Business Development
Account Management
Cross Functional Team Leadership
Sales Management
Scott Bonham Summary
Scott Bonham, based in St. Louis, MO, US, is currently a Claims Manager at Protective. at Protective Life. Scott Bonham brings experience from previous roles at Protective Life, Neighbors Credit Union, Kindred Healthcare and Alliance Credit Union. Scott Bonham holds a 2006 - 2009 Fontbonne University. With a robust skill set that includes Process Improvement, Call Centers, Management, Credit, Banking and more. Scott Bonham has 2 emails and 2 mobile phone numbers on RocketReach.
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