Scott Barndt Email & Phone Number
Vice President, Customer Experience @ GovPilot
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Scott Barndt Location
- Philadelphia, PA, US
Scott Barndt Work
- Vice President, Customer Experience @ (August 2025 - Present)
- Vice President, Customer Success @ (January 2024 - December 2024)
- Sr. Director, Customer Support @ (January 2023 - December 2023)
- Director, Customer Support @ (June 2021 - December 2022)
- Vice President, Client Experience @ (June 2020 - June 2021)
- Director, Client Experience @ (August 2019 - May 2020)
- Vice President, Customer Success and Operations @ (May 2018 - April 2019)
- Vice President, Customer Success and Business Operations @ (April 2015 - May 2018)
- Sr. Director, Software Support and Services @ (April 2010 - April 2015)
- Director, Customer Support and Services @ (May 2008 - March 2010)
Scott Barndt Education
- Alvernia University
Bachelor of Science (B.S.) (Computer Systems Management)
- Montgomery County Community College
Associate in Applied Sciences (A.A.S) (Technology)
- Welch Way
Jack Welch Leadership Development Program
- American Management Association (AMA)
Advanced Executive Leadership Program
Scott Barndt Skills
- Legal Service Requests
- Enterprise Software
- Disaster Recovery
- Leadership
- Professional Services
- SaaS
- Business Continuity Planning
- Incident Management
- Employee Engagement
- Cloud Applications
- Support Center
- Information Security
- Software License Agreements
- Training
- Service Delivery
- Strategic Brand Positioning
- Customer Success
- Agile Methodologies
- Business Continuity
- CRM
- Business Process Improvement
- Data Center
- IT Operations
- IT Service Management
- Cloud Computing
- Information Technology
- Management
- Program Management
- Project Management
- Process Improvement
- Software as a Service (SaaS)
- Technical Support
- Vendor Management
- IT Strategy
- Amazon Web Services (AWS)
- Artificial Intelligence (AI)
- Business Intelligence (BI)
- Cloud Computing IaaS
- Contact Center Management
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Journeys
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- DevOps
- ETL Tools
- Escalations Management
- Executive Leadership
- Gainsight
- Go-to-Market Strategy
- Jira
- Jira Service Desk
- Mergers & Acquisitions (M&A)
- Microsoft Azure
- Net Promoter Score
- Private Equity
- Quality Assurance
- R&D Operations
- Salesforce Service Cloud
- Salesforce.com
- Service-Level Agreements (SLA)
- ServiceNow
- Site Reliability Engineering
- Software Implementation
- Startups
- User Groups
- Voice of the Customer
- Voice over IP (VoIP)
- Zendesk
- Business Development
- Technology
- Business Operations
- Services
- Team Leadership
- Infrastructure
- Sales
- Operations
- Facilities
- Software As A Service Saas
- Software as a Service
Scott Barndt Summary
- Scott Barndt, based in Philadelphia, PA, US, is currently a Vice President, Customer Experience at GovPilot. Scott Barndt brings experience from previous roles at OpenGov Inc. and Evolve IP. Scott Barndt holds a Bachelor of Science (B.S.) in Computer Systems Management @ Alvernia University. With a robust skill set that includes Legal Service Requests, Enterprise Software, Disaster Recovery, Leadership, Professional Services and more. Scott Barndt has 1 emails and 1 mobile phone numbers on RocketReach.
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