Scott Bain Email & Phone Number
Director of Customer Contact Operations and Solutions @ House of Fraser
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Scott Bain Location
- United Kingdom
Scott Bain Work
- 2018 - now Director of Customer Contact Operations and Solutions @
- 2015 - 2018 Head of Contact Centre Operations @
- 2013 - 2015 Online Customer Experience Manager @
- 2009 - 2013 Business Manager @
- 2008 - 2009 Head of Customer Retentions @
- 2006 - 2008 GB CMS Manager @
- 2002 - 2006 Client Manager @
- 2000 - 2002 Data Manager @
- 1998 - 2000 Commercial Analyst @ Sky In-Home Services [SHS] BSkyB
Scott Bain Education
- Nottingham Trent University
(Management)
2002 - 2003
Scott Bain Skills
- Contact Centre
- Call Center
- Customer Relations
- Performance Management
- Customer Service
- Contact Centers
- Project Management
- Change Management
- Business Process Improvement
- CRM
- Management
- Call Centers
- Outsourcing
- Operations Management
- Retail
- Strategy
- Employee Engagement
- BPO
- Workforce Management
- Inbound Marketing
- Account Management
- Business Analysis
- Business Development
- Contract Negotiation
- Customer Experience
- Customer Satisfaction
- Leadership
- Negotiation
- Project Planning
- Service Delivery
- Team Leadership
- Customer Relationship Management Crm
- Customer Relationship Management
Scott Bain Summary
- Scott Bain, based in United Kingdom, is currently a Director of Customer Contact Operations and Solutions at House of Fraser. Scott Bain brings experience from previous roles at House of Fraser, Teleperformance and Setanta Sports. Scott Bain holds a 2002 - 2003 Nottingham Trent University. With a robust skill set that includes Contact Centre, Call Center, Customer Relations, Performance Management, Customer Service and more. Scott Bain has 1 emails and 1 mobile phone numbers on RocketReach.
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Top House of Fraser Employees
Sally Haskayne
Retail Operations Director
London, England, GB
Alan Lucas
Logistics
Kingston upon Thames, GB
Mike Clare
Head of engineering and maintenance
Huddersfield, GB
Stephen Entwistle
Advertising and Sponsorship Manager
England, United Kingdom
Jim Gerety
Merchandising Director
London, GB
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