Team Lead - Customized Service Desk @ (January 2007 - June 2009)
Customer Service Manager Team Lead @ (May 2000 - January 2007)
Network engineer @ SITA (January 1993 - January 2001)
Scott Baggett Education
Associate, Business Management
Associate (Business Management)
1983-1984
Georgia State University 1982-1984
Scott Baggett Skills
ITIL
Telecommunications
Service Delivery
PMP
Service Management
People Management
VoIP
Team Leadership
Program Management
Cisco
Team Management
Call Center
Troubleshooting
Customer Relations
Integration
Project Planning
Process Improvement
MPLS
WAN
Frame Relay
International Project Management
Management
Strategy
Cisco Technologies
Networking
Vendor Management
IT Service Management
Leadership
IT Operations
Pre-sales
Managed Services
Data Center
Outsourcing
Incident Management
Cloud Computing
IT Management
PMO
IP
Network Design
Unified Communications
Telephony
SIP
Certified Project Manager
Project Delivery
IVR
H.323
Wireless
Sla
Project Management
Cisco Systems Products
Social Media
Microsoft Office
Pre Sales
Scott Baggett Summary
Scott Baggett, based in Atlanta, GA, US, is currently a Technical Project Manager - Voice at Orange Business Services. Scott Baggett brings experience from previous roles at Orange Business Services and SITA. Scott Baggett holds a 1983 - 1984 Associate in Business Management @ Associate, Business Management. With a robust skill set that includes ITIL, Telecommunications, Service Delivery, PMP, Service Management and more. Scott Baggett has 8 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Scott Baggett?
Find contact details for 700 million professionals.