Scott Backer Email & Phone Number
Customer Experience Manager @ Ziegler Companies
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Scott Backer Location
- Minneapolis, MN, US
Scott Backer Work
- 2024 -now Customer Experience Manager @
- 2022 -2024 Customer Experience Specialist @
- 2021 -2022 Customer Success Manager @
- 2020 -2021 Customer Service Manager - Employee Benefits @
- 2019 -2020 Service Design Analyst @
- 2015 -2017 Customer Support Manager @
- 2013 -2015 Customer Experience Manager @
- 2012 -2013 Customer Service Solutions Manager @
- 2011 -2012 Customer Service Supervisor-in-Training @
- 2010 -2012 Customer Service Agent @
- 2002 -2009 CS Training Coordinator @
- 2002 -2009 Customer Service @
Scott Backer Education
- The Art Institutes
A (Graphic Design: )
Scott Backer Skills
- Customer Service
- Training
- Process Improvement
- Sales
- Strategy
- Graphic Design
- Sales Operations
- Customer Experience
- Marketing Strategy
- Customer Satisfaction
- Strategic Planning
- Logo Design
- Operations Management
- B2B
- Data Analysis
- Business Process Improvement
- Business Strategy
- Hiring
- Project Planning
- Project Management
- Customer Relationship Management (CRM)
- Reporting & Analysis
- Contact Centers
- CRM
- Onboarding
- Technical Support
- Business Analysis
- Microsoft Office
- Salesforce.com
- SaaS
- Management
- Cross-functional Team Leadership
- Team Leadership
- Leadership
- Supervisory Skills
- Organizational Leadership
- Team Building
- Collaborative Problem Solving
- Training & Development
- Design Thinking
- Communication
- Interpersonal Skills
- Customer Support
- Contact Center Management
- Problem Solving
- MS Office
- Change Management
- Employee Training
- Team Motivation
Scott Backer Summary
- Scott Backer, based in Minneapolis, MN, US, is currently a Customer Experience Manager at Ziegler Companies. Scott Backer brings experience from previous roles at Ziegler Companies, BetterYou, Voya Financial and Bright Health. Scott Backer holds a A in Graphic Design: @ The Art Institutes. With a robust skill set that includes Customer Service, Training, Process Improvement, Sales, Strategy and more. Scott Backer has 3 emails and 3 mobile phone numbers on RocketReach.
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