Schuerger Law Group Information

EXPERIENCE Highly trained, engaged and satisfied collectors who create satisfied customeprsAverage of 12 years of collections and legal experience per personExperience with General State Receivables, various Tax matters, Local Debt, University and College tuition, loans and receivables, University Medical, Workers’ Compensation, Probate, Subrogation, Bankruptcy, Foreclosures and International recovery.TOOLS & RESOURCES Leading customized collections softwarePowerful skip-tracing toolsExceptional and compliant processes for identifying and locating hard to find and highly mobile debtorsProprietary scoring softwareSecure online payment website receiving direct paymentsAdvanced tracking and compliance softwareRESULTS Earn rates that exceed industry standards!Emphasize setting realistic and sustainable payment plans that drive month-over-month increases in recoveriesPursue legal remedies to reinforce when non-legal collection practices are not successfulCUSTOMER SERVICE All persons are treated respectfully and consideratelyWe understand the delicate relationship between public sector clients and their taxpaying constituentsWe are committed to protecting and promoting our client’s reputations for accountability, highly ethical collection practices and customer serviceCompetent staffing and management of your accountsCOMPLIANCE Monthly trainings: FDCPA, HIPAA, FERPA, CFPB, TCPA and IRS-1075 guidelines“Inspect what we Expect” philosophy of call monitoring supports our commitment to total compliance and zero tolerance for complaintsData Security and Privacy ProtectionsNIST and FISMA Certification – the highest federal standards!IRS-1075 compliantMulti-layer administrative, technical and physical safeguards in place to mitigate improper disclosure of private information