Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya IQ collects agent outbound call information from Proactive Contact when agents are supporting both inbound and outbound calls through agent blending.
Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.
Meru Networks is a supplier of wireless local area networks (WLANs) to healthcare, enterprise, hospitality, K-12 education, higher education, and other markets.
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