SCAD Software (Pty) Ltd Information

Swift Channel Application Development (SCAD) (Pty) Ltd is a Johannesburg-based company focused on the design, development, implementation and support of business applications that address specific operational and management requirements for clients in an ever-changing, dynamic trading environment. Using a unique solutions framework developed by SCAD over many years, the company harnesses and exploits leading-edge, industry-standard programming technologies, tools and platforms to deliver specialised business applications and best-practice solutions that offer unrivalled business benefit and value. SCAD offers a suite of proven applications for rapid customisation and deployment to address specific business requirements. • Management Information • Customer Status and Customer Data Mining • Automated Customer Feedback and Progress Updates • Operational Key Performance Indicators • Credit Scoring • Workflow • Document Management Technical support excellence is regarded by SCAD as a key differentiator for both the company as well as SCAD’s portfolio of applications and customised software solutions. Comprehensive technical support services include a highly responsive call logging and management system as well as negotiated, mutually agreed SLAs that guarantee strict adherence by SCAD to clearly defined performance measures. SCAD’s business applications and customised solutions are also comprehensively supported by detailed user, technical support and training manuals.