Sbp Image Solutions Information

We service various manufacturers! Our new E-info system makes it easy for you to request service on your equipment, get general information, ask sales questions or even order supplies. SBP Image Solutions is honored to have received the Konica-Minolta Pro-Tech award for 2006, 2007 and 2008. This award is given nationaly to Service Department's who exhibit exceptional customer service and technical ability. Only 33 of almost 800 dealerships qualified as Pro-Tech Dealers. "The Heart of SBP Image Solutions" St. Louis' premier service provider for document producing products has honored a commitment to the St. Louis market for over 33 years. Our commitment is to provide a high level of service that goes beyond industry standards. SBP Image Solutions provides this service by utilizing state of the art technology, and only staffs technicians that score in the top percentages nationwide for technical ability. Customers' expectations are at their highest level ever. SBP Image Solutions is a dynamic, flexible company that has answered thousands of customer service needs on a wide variety of products. High-tech products, which are researched, developed and offered by technology companies such as Xerox, Konica Minolta, HP, Lexmark, Kyocera, Copystar, Duplo, Riso, Fujitsu, Canon, and Kodak are investments that need to be protected. Our state of the art E-Automate software system allows us to monitor our technical support staff as well as have full access to our customer's service history at the touch of a mouse, and automatically dispatches a technician through wireless technology. We carry a parts inventory of over $250,000 in our St. Louis office. Our goal is 95% completed calls on the 1st time. Callbacks are expensive for both you and us.