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Sayed Mansoor Location
Sydney, NSW, AU
Sayed Mansoor Work
2025 -now Application Support Manager Health @
2024 -2025 Support Manager @
2022 -2024 Support Team Leader @
2018 -2022 Support Team Leader @
2014 -2018 Senior Support Analyst @
2012 -2014 Support Analyst @
2006 -2012 Accountant @
Sayed Mansoor Education
Central Washington University
Bachelor's Degree (Accounting and Business/Management)
2004-2007
Sayed Mansoor Skills
Front Line Management
Business Process
Customer Advocacy
Service Desk
Call Center Administration
Interpersonal Skills
Technical Support
Customer Service Management
Financial Analysis
Customer Interaction
Teamwork
Written Communication
Service Desk Management
Customer Surveys
Customer Experience Management
Training
Customer Experience
Contact Centers
Key Performance Indicators
Interactive Voice Response (IVR)
Data Analytics
Customer Satisfaction
Corrective Actions
Customer Contact
Contact Center Management
Post-Sales
Executive Visibility
Communication Training
Oral Communication
Service Levels
User Interaction
Performance Reviews
Communication
Coaching
Case Management
Team Management
Team Building
Leadership
Problem Solving
Customer Relationship Management (CRM)
Critical Thinking
Analytical Skills
Project Management
Customer Support
Accounting
Financial Reporting
Sarbanes-Oxley Act
QuickBooks
Process Improvement
Forecasting
Cross-functional Team Leadership
Sayed Mansoor Summary
Sayed Mansoor, based in Sydney, NSW, AU, is currently a Application Support Manager Health at Civica. Sayed Mansoor brings experience from previous roles at Cognizant, Telstra Health and Class Ltd. Sayed Mansoor holds a 2004 - 2007 Bachelor's Degree in Accounting and Business/Management @ Central Washington University. With a robust skill set that includes Front Line Management, Business Process, Customer Advocacy, Service Desk, Call Center Administration and more. Sayed Mansoor has 2 emails on RocketReach.
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