Sayed Mansoor Location
- Sydney, NSW, AU
Sayed Mansoor Work
- 2024 - now Support Manager @
- 2022 - now Support Team Leader @
- 2018 - 2022 Support Team Leader @
- 2014 - 2018 Senior Support Analyst @
- 2012 - 2014 Support Analyst @
- 2006 - 2012 Accountant @
Sayed Mansoor Education
- Central Washington University
Bachelor's Degree (Accounting and Business/Management)
2004 - 2007
Sayed Mansoor Skills
- Front Line Management
- Business Process
- Customer Advocacy
- Service Desk
- Call Center Administration
- Interpersonal Skills
- Technical Support
- Customer Service Management
- Financial Analysis
- Customer Interaction
- Teamwork
- Written Communication
- Service Desk Management
- Customer Surveys
- Customer Experience Management
- Training
- Customer Experience
- Contact Centers
- Key Performance Indicators
- Interactive Voice Response (IVR)
- Data Analytics
- Customer Satisfaction
- Corrective Actions
- Customer Contact
- Contact Center Management
- Post-Sales
- Executive Visibility
- Communication Training
- Oral Communication
- Service Levels
- User Interaction
- Performance Reviews
- Communication
- Coaching
- Case Management
- Team Management
- Team Building
- Leadership
- Problem Solving
- Customer Relationship Management (CRM)
- Critical Thinking
- Analytical Skills
- Project Management
- Customer Support
- Accounting
- Financial Reporting
- Sarbanes-Oxley Act
- QuickBooks
- Process Improvement
- Forecasting
- Cross-functional Team Leadership
Sayed Mansoor Summary
- Sayed Mansoor, based in Sydney, NSW, AU, is currently a Support Manager at Cognizant. Sayed Mansoor brings experience from previous roles at Telstra Health, Class Ltd and Reckon. Sayed Mansoor holds a 2004 - 2007 Bachelor's Degree in Accounting and Business/Management @ Central Washington University. With a robust skill set that includes Front Line Management, Business Process, Customer Advocacy, Service Desk, Call Center Administration and more. Sayed Mansoor has 3 emails on RocketReach.
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