Sayed Mahgoub Email & Phone Number
Senior Technical Support Engineer @ Oracle
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Sayed Mahgoub Location
- Orlando, FL, US
Sayed Mahgoub Work
- 2021 -now Senior Technical Support Engineer @
- 2020 -2021 Integration Specialist @
- 2019 -2021 Technical Support Engineer @
Sayed Mahgoub Education
- Seminole State College of Florida
Bachelor of Science - BS (Management Information Systems, General)
2017-2019
Sayed Mahgoub Skills
- Organization Skills
- Issue Management
- Arabic
- Support Documentation
- Communication
- Service-Level Agreements (SLA)
- OAuth
- Cross-team Collaboration
- Project Management
- Client Relations
- Application Programming Interfaces (API)
- OTM
- Customer Retention
- Customer Support
- Customer Engagement
- Customer Service Management
- Customer-Focused Service
- Technical Support
- Teamwork
- Customer Service
- Software as a Service (SaaS)
- Management Information Systems (MIS)
- Oracle SQL Developer
- JIRA
- Confluence
- Problem Solving
- Creative Problem Solving
- Collaborative Problem Solving
- Software Troubleshooting
- IT Service Management
- Solarwinds
- Remote Device Management
- Relationship Building
- SQL
- Amazon Web Services (AWS)
- Microsoft Office
- Troubleshooting
- Oracle Database
- Analytical Skills
- Data Analysis
- Log Analysis
- Critical Thinking
- Enterprise Software
- Information Technology
- Professional Services
- EDR
- Help Desk Support
- Technical Documentation
- Integration
- IT Management
- Software Testing
- Software Installation
- Oracle Applications
- Document Management
- Platform as a Service (PAAS)
- Oracle Transportation Management
- BI Publisher
- Customer Satisfaction
- Customer Experience
Sayed Mahgoub Summary
- Sayed Mahgoub, based in Orlando, FL, US, is currently a Senior Technical Support Engineer at Oracle. Sayed Mahgoub brings experience from previous roles at MINT MEDIA INTERACTIVE Software Systems GmbH. Sayed Mahgoub holds a 2017 - 2019 Bachelor of Science - BS in Management Information Systems, General @ Seminole State College of Florida. With a robust skill set that includes Organization Skills, Issue Management, Arabic, Support Documentation, Communication and more. Sayed Mahgoub has 2 emails and 2 mobile phone numbers on RocketReach.
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