Sayed Hassan Email & Phone Number
Digital Commercialisation Manager @ HSBC
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Sayed Hassan Location
- Hong Kong
Sayed Hassan Work
- Digital Commercialisation Manager @ (October 2026 - Present)
- Client Coverage Manager, Employee Banking Solutions @ (August 2022 - October 2026)
- Frontline Experience Manager, Group Channels @ (April 2020 - July 2022)
- Coaching and Development Manager - Group Contact Centres @ (November 2016 - February 2020)
- Operations Manager, Contact Centres @ HSBC Data Processing India Pvt Ltd (February 2013 - November 2016)
- Manager Customer Experience @ HSBC Data Processing India Pvt Ltd (May 2008 - January 2013)
- Manager – Learning and Development @ HSBC Data Processing India Pvt Ltd (January 2007 - April 2008)
- Tech trainer @ HSBC Data Processing India Pvt Ltd (June 2003 - January 2007)
- Management Trainee @ Casino Group of Hotels (May 2000 - February 2002)
Sayed Hassan Education
- Institute of Hotel Management
Bachelor of Science (B.Sc.) (Hospitality Administration/Management)
1997-2000 - Hotel Administrationfrom IGNOU
Bachelor (Hospitality Management)
2010 - Institute of Financial Services
Diploma (Business Analysis and Operations)
2008 - National Council for Hotel Management and Catering Technology
Diploma (Hotel Management and Catering Technology)
2000 - CALCOM
Selected as ‘HSBC Earth Watch Volunteer’ to support research in Sri Lanka- a globally recognized environment conservation agency in 2004
Sayed Hassan Skills
- BPO
- Banking
- Business Planning
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Center Management
- Cross-team Collaboration
- Customer Experience
- Customer Satisfaction
- Digital Sales
- Digital Strategy
- Employee Engagement
- Internal Communications
- Leadership
- MIS
- Management
- Operations Management
- Performance Management
- Process Improvement
- Program Management
- Relationship Management
- Reporting & Analysis
- Sales Funnel Optimization
- Service Delivery
- Six Sigma
- Stakeholder Management
- Talent Management
- Team Management
- Training
- Training Delivery
- Transition Management
Sayed Hassan Summary
- Sayed Hassan, based in Hong Kong, is currently a Digital Commercialisation Manager at HSBC. Sayed Hassan brings experience from previous roles at HSBC, HSBC Retail Banking and Wealth Management and HSBC Data Processing India Pvt Ltd. Sayed Hassan holds a 1997 - 2000 Bachelor of Science (B.Sc.) in Hospitality Administration/Management @ Institute of Hotel Management. With a robust skill set that includes BPO, Banking, Business Planning, Call Center, Call Centers and more. Sayed Hassan has 5 emails and 2 mobile phone numbers on RocketReach.
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