Customer Experience - City Manager @ (December 2019 - February 2020)
Senior Associate Consultant - CIS (ITIL Service Operations and Operational Excellence) @ Infosys Limited - Indian multinational| Business consulting | IT outsourcing ser (August 2017 - May 2018)
Senior Software Engineer - Managed Services (ITIL Service Operations and Operational Excellence) @ Atos - European IT services provider | Unified communication | Cloud | Big data (January 2016 - July 2017)
Senior Systems Executive (ITIL Service Operations and Operational Excellence) @ Cognizant Technology Solutions - American multinational | IT services| Digital a (December 2012 - December 2015)
Sayan Dutta Education
ESSEC Business School
Master of Business Administration - MBA (Strategy and Management)
2018-2019
St. Thomas' College of Engineering & Technology 122
Bachelor of Technology (BTech) (Electronics and communication engineering)
Sayan Dutta Skills
Business Model Innovation
Business Model Transformation
Business Performance Management
Business Process Improvement
Business Strategy
Change Management
Competitive Strategies
Corporate Strategy Formulation
Design Thinking
IT Service Delivery
IT Service Management
ITIL
Incident Management
KPI Implementation
Leadership
Management
Objectives and Key Results (OKRs)
Operating Models
Process Optimization
Service Delivery
Service Delivery Management
Strategic Planning
Strategy Execution
Team Management
Sayan Dutta Summary
Sayan Dutta, based in Maharashtra, India, is currently a Vice President - Business Excellence at TRUST. Sayan Dutta brings experience from previous roles at ZoomRx, Crayon Data, OYO and Infosys Limited - Indian multinational| Business consulting | IT outsourcing ser. Sayan Dutta holds a 2018 - 2019 Master of Business Administration - MBA in Strategy and Management @ ESSEC Business School. With a robust skill set that includes Business Model Innovation, Business Model Transformation, Business Performance Management, Business Process Improvement, Business Strategy and more. Sayan Dutta has 2 emails on RocketReach.
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