Saverio M Email
Sr Customer Support Manager @ Spring
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Saverio M Location
- Florence, KY, US
Saverio M Work
- Sr Customer Support Manager @ (April 2023 - Present)
- Fan Experience Manager @ (January 2021 - Present)
- Customer Service Supervisor @ (August 2015 - June 2020)
- Customer Support Team Lead @ (September 2014 - August 2015)
- Customer Support Agent @ (March 2014 - September 2014)
- Manager @ (August 2012 - August 2013)
- Photo Specialist @ (June 2011 - September 2012)
- Customer Service Representative @ (October 2009 - June 2011)
Saverio M Education
- Griswold Middle/High School
Saverio M Skills
- Artificial Intelligence (AI)
- Benchmarking
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Chatbot Development
- Coaching
- Communication
- Contact Centers
- Customer Communication
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Data Analytics
- Data Science
- Data-driven Decision Making
- Delivery Operations
- E-Commerce
- Escalations Management
- IT Escalation
- Interpersonal Communication
- Key Performance Indicators
- Leadership
- Management
- Management Skills
- Microsoft Excel
- Microsoft Word
- MySQL
- Oral Communication
- Order Management
- Order Tracking
- Performance Metrics
- Problem Solving
- Product Delivery
- Project Management
- Resource Management
- Salesforce.com Implementation
- Software as a Service (SaaS)
- Start-ups
- Strategy Implementation
- Team Building
- Zendesk Customer Service Software
- xsellco implementation
Saverio M Summary
- Saverio M, based in Florence, KY, US, is currently a Sr Customer Support Manager at Spring. Saverio M brings experience from previous roles at Spring and Teespring. Saverio M holds a Griswold Middle/High School. With a robust skill set that includes Artificial Intelligence (AI), Benchmarking, Business Process Improvement, Business Process Outsourcing (BPO), Chatbot Development and more. Saverio M has 7 emails on RocketReach.
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