Saurabh Narayan Email & Phone Number
Director of Operations @ Midland Credit Management, an Encore Capital Group Company
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Saurabh Narayan Location
- Delhi, India
Saurabh Narayan Work
- Director of Operations @ (September 2026 - Present)
- Assistant Vice President @ (March 2017 - Present)
- Sr. Division Manager @ (March 2015 - March 2017)
- Division Manager @ (September 2011 - March 2015)
- Manager Operations @ (January 2011 - September 2011)
- Assistant Branch Manager @ (January 2010 - January 2011)
- Assitant Sales Manager (Collections) @ (August 2006 - January 2010)
- Customer Care Executive(Internship) @ Telecommunication services of Trinidad and Tobago (TSTT) (February 2002 - May 2003)
Saurabh Narayan Education
- Education Institute of Management & Engineering Studies
B.B.A (Business Administration and Management, General)
2008-2010 - Cambridge University, England
CIT(Diploma)
2003-2004 - Polytechnic College
GCE A Level (Commerce)
2003-2003 - Fatima College
CXC (Commerce)
2001
Saurabh Narayan Skills
- Account Management
- BPO
- Business Relationship Management
- Call Center
- Call Center Development
- Contact Center Operations
- Customer Experience
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Service Delivery
- Strategic Planning
- Talent Acquisition
- Talent Management
- Team Building
- Team Leadership
- Team Management
- Vendor Management
- Workforce Management
Saurabh Narayan Summary
- Saurabh Narayan, based in Delhi, India, is currently a Director of Operations at Midland Credit Management. Saurabh Narayan brings experience from previous roles at Midland Credit Management, Encore Capital Group and Teleperformance. Saurabh Narayan holds a 2008 - 2010 B.B.A in Business Administration and Management, General @ Education Institute of Management & Engineering Studies. With a robust skill set that includes Account Management, BPO, Business Relationship Management, Call Center, Call Center Development and more. Saurabh Narayan has 2 emails and 1 mobile phone numbers on RocketReach.
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