Sasha Stanisic Email & Phone Number
Senior Director, Customer Operations - Europe @ SquareTrade Europe
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Sasha Stanisic Location
- London, GB
Sasha Stanisic Work
- 2024 -now Senior Director, Customer Operations - Europe @
- 2022 -2024 Director, Customer Operations - Europe @
- 2019 -2022 Senior Management Consultant @
- 2016 -2018 Senior Transformation Leader @
- 2013 -2015 Head of Customer Service @
- 2011 -2013 Quality and Warranty Manager @
- 2011 -2011 Customer Service Manager @
- 2009 -2010 Contact Centre Performance Leader - Mobile Technical Support @
- 2009 -2009 Team Leader SME - "TL Boot Camp" Training Development Team, L and D @
- 2007 -2009 Team Leader - Fault Management and Technical Support, Consumer Customer Service @
- 2006 -2007 Lead Technical Support Specialist @
- 2005 -2005 Technical Support Specialist @
Sasha Stanisic Education
- Imperial College Business School 2023
- University of Western Sydney
Sasha Stanisic Skills
- Cultural Transformation
- Team Leadership
- Team Management
- Call Centers
- Management
- Leadership
- Customer Satisfaction
- Change Management
- Process Improvement
- CRM
- Forecasting
- Customer Experience
- Business Analysis
- Project Management
- Telecommunications
- Training
- Performance Management
- Recruiting
- Operations Management
- Budgets
- Coaching
- Analysis
- Employee Engagement
- Data Analysis
- Key Performance Indicators
- Time Management
- Microsoft Excel
- Business Process Re-engineering
- PowerPoint
- Microsoft Word
- Strategic Planning
- Customer Retention
- B2B
- Sales Management
- Customer Service
- Customer Service Management
- Sales
- Strategy
- Business Development
- Account Management
- Stakeholder Management
- Supplier Management
- Outsourcing
- Negotiation
- Microsoft Office
- Consumer Goods
- Operations
- Channel Partners
- Integration
- Transformation
- Marketing
- Amino Acids
- Training Delivery
- Destination Management
- Printers
- Community Outreach
Sasha Stanisic Summary
- Sasha Stanisic, based in London, GB, is currently a Senior Director, Customer Operations - Europe at SquareTrade Europe. Sasha Stanisic brings experience from previous roles at SquareTrade Europe, Capgemini Invent and Whirlpool Corporation. Sasha Stanisic holds a Imperial College Business School. With a robust skill set that includes Cultural Transformation, Team Leadership, Team Management, Call Centers, Management and more. Sasha Stanisic has 2 emails and 7 mobile phone numbers on RocketReach.
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