Sasha Stanisic Email & Phone Number
Senior Director, Customer Operations - Europe @ SquareTrade Europe
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Sasha Stanisic Location
- London, GB
Sasha Stanisic Work
- Senior Director, Customer Operations - Europe @ (August 2024 - Present)
- Director, Customer Operations - Europe @ (September 2022 - August 2024)
- Senior Management Consultant @ (May 2019 - July 2022)
- Senior Transformation Leader @ (January 2016 - September 2018)
- Head of Customer Service @ (July 2013 - December 2015)
- Quality and Warranty Manager @ (September 2011 - June 2013)
- Customer Service Manager @ (January 2011 - August 2011)
- Contact Centre Performance Leader - Mobile Technical Support @ (October 2009 - July 2010)
- Team Leader SME - "TL Boot Camp" Training Development Team, L and D @ (July 2009 - September 2009)
- Team Leader - Fault Management and Technical Support, Consumer Customer Service @ (June 2007 - September 2009)
- Lead Technical Support Specialist @ (January 2006 - May 2007)
- Technical Support Specialist @ (January 2005 - December 2005)
Sasha Stanisic Education
- Imperial College Business School 2023
- University of Western Sydney
Sasha Stanisic Skills
- Cultural Transformation
- Team Leadership
- Team Management
- Call Centers
- Management
- Leadership
- Customer Satisfaction
- Change Management
- Process Improvement
- CRM
- Forecasting
- Customer Experience
- Business Analysis
- Project Management
- Telecommunications
- Training
- Performance Management
- Recruiting
- Operations Management
- Budgets
- Coaching
- Analysis
- Employee Engagement
- Data Analysis
- Key Performance Indicators
- Time Management
- Microsoft Excel
- Business Process Re-engineering
- PowerPoint
- Microsoft Word
- Strategic Planning
- Customer Retention
- B2B
- Sales Management
- Customer Service
- Customer Service Management
- Sales
- Strategy
- Business Development
- Account Management
- Stakeholder Management
- Supplier Management
- Outsourcing
- Negotiation
- Microsoft Office
- Consumer Goods
- Operations
- Channel Partners
- Integration
- Transformation
- Marketing
- Amino Acids
- Training Delivery
- Destination Management
- Printers
- Community Outreach
Sasha Stanisic Summary
- Sasha Stanisic, based in London, GB, is currently a Senior Director, Customer Operations - Europe at SquareTrade Europe. Sasha Stanisic brings experience from previous roles at SquareTrade Europe, Capgemini Invent and Whirlpool Corporation. Sasha Stanisic holds a Imperial College Business School. With a robust skill set that includes Cultural Transformation, Team Leadership, Team Management, Call Centers, Management and more. Sasha Stanisic has 2 emails and 7 mobile phone numbers on RocketReach.
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