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Sasha Antonenko Location
Kitchener, ON, CA
Sasha Antonenko Work
Vice President, Global Support @ (May 2026 - Present)
Sr. Director, Global Support @ (May 2025 - April 2026)
Sr. Director Global Support, Knowledge and Community @ (December 2023 - May 2025)
Director, End User Support, Knowledge and Community @ (October 2021 - December 2023)
Senior Manager, End User Support @ (February 2020 - October 2021)
Customer Service Manager @ (July 2016 - February 2020)
Service Delivery Manager @ (January 2015 - January 2016)
Customer Care Manager @ TextNow (January 2013 - January 2015)
Client Relations Advisor @ (May 2011 - September 2013)
Customer Service Training Consultant @ (January 2008 - May 2011)
Administrative Assistant @ Industrial Accident Prevention Association (January 2004 - January 2005)
Sasha Antonenko Education
University of Guelph
Diploma (Human Resources Management and Services)
Schulich School of Business - York University
Sasha Antonenko Skills
Business Process Improvement
Business Process Outsourcing (BPO)
Call Centers
Coaching
Communication
Conflict Resolution
Contact Centers
Content Strategy
Critical Thinking
Customer Loyalty
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
Data Analytics
Digital Transformation
E-Learning
Employee Engagement
Employee Training
Human Resources
International Teams
Key Performance Indicators
Leadership
Long-term Customer Relationships
Microsoft Office
Onboarding
Online Community Management
Operations Management
People Management
Performance Management
Process Improvement
Quality Assurance
Recruiting
Strategic Initiatives
Strategic Planning
Team Building
Team Leadership
Team-oriented
Teamwork
Time Management
Training
Training Program Development
Long Term Customer Relationships
Telecommunication Services
Customer Retention
Telecommunications
Support
Team Oriented
Employee Relations
Sasha Antonenko Summary
Sasha Antonenko, based in Kitchener, ON, CA, is currently a Vice President, Global Support at Auvik. Sasha Antonenko brings experience from previous roles at Auvik and D2L. Sasha Antonenko holds a Diploma in Human Resources Management and Services @ University of Guelph. With a robust skill set that includes Business Process Improvement, Business Process Outsourcing (BPO), Call Centers, Coaching, Communication and more. Sasha Antonenko has 2 emails and 1 mobile phone numbers on RocketReach.
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