Manager, Medical Imaging Support @ (November 2021 - June 2022)
Application Specialist @ (July 2020 - November 2021)
Director Support Operations HealthSuite Digital Platform (HSDP) @ (May 2015 - July 2020)
Senior Technical Support Engineer @ (November 2013 - May 2015)
Technical Team Lead @ (August 2012 - October 2013)
Technical Support Engineer @ (April 2011 - August 2012)
Business Development Manager @ (September 2008 - March 2011)
Operations Manager @ (June 2005 - December 2010)
Sarmad Saud Education
Sheffield Hallam University
MSc. (Enterprise Systems)
2008-2009
London South Bank University
Sarmad Saud Skills
Salesforce.com
Amazon Web Services (AWS)
Operations Management
Client Relations
Global Services
Presentations
End User Training
Key Performance Indicators
Incident Management
Team Performance
Coaching & Mentoring
IT Operations
Customer Satisfaction
Service Desk
Business Process Improvement
Customer Experience
Team Management
Strategy
Vendor Management
Coaching
Global IT Operations
Analytical Skills
ITIL
Project Management
Windows Server
Integration
Enterprise Architecture
Switches
Troubleshooting
DNS
SQL
Team Leadership
IIS
Change Management
VMware
Healthcare
DHCP
Management
Cross-functional Team Leadership
Leadership
Testing
Software Documentation
Active Directory
System Administration
Data Center
Disaster Recovery
IT Service Management
Microsoft SQL Server
Security
Sarmad Saud Summary
Sarmad Saud, based in California, United States, is currently a Director, Technical Services at RapidAI. Sarmad Saud brings experience from previous roles at Pulmonx Corporation, Cedars-Sinai and Philips. Sarmad Saud holds a 2008 - 2009 MSc. in Enterprise Systems @ Sheffield Hallam University. With a robust skill set that includes Salesforce.com, Amazon Web Services (AWS), Operations Management, Client Relations, Global Services and more. Sarmad Saud has 2 emails on RocketReach.
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