Sarah U. Email & Phone Number

Senior Manager, Technical Consulting @ Nelson Laboratories, Inc.

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Sarah U. Location

Salt Lake City, UT, US

Sarah U. Work

2023 -now Senior Manager, Technical Consulting @

Sarah U. Education

Webster University
Master of Arts (M.A.) (Management and Leadership)
2012-2014
Columbia College
Bachelor of Science (B.S.) (Business Administration)
2004-2008
Judge Memorial Catholic High School
High School Diploma
1994-1999

Sarah U. Skills

Management
Business Intelligence
Analytics
Business Analysis
Call Centers
Vendor Management
Customer Experience
Business Process Improvement
CRM
Consulting
Project Management
Contact Centers
Quality Assurance
Business Process
Integration
Workforce Management
Performance Management
Strategic Planning
Analysis
Business Strategy
Outsourcing
Quality Management
Root Cause Analysis
Business Transformation
Customer Insight
Service Delivery
Process Optimization
Strategic Communications
Process Simulation
Requirements Gathering
Business Management
Process Development
SaaS
Enterprise Software
Training
Team Building
Cross-functional Team Leadership
Performance Improvement
Problem Solving
Voice of the Customer
CTI
IVR
Performance Metrics
Problem Analysis
Performance Analysis
ACD
Customer Interaction Management
Customer Feedback
Leadership
Team Leadership
Visio
Pre-sales
Information Technology
IEX
Customer Service
R&d
Bank Management
Coaching
Compilation
Documentation
Project Delivery
Test Planning
Project Initiation
Account Management
Cooperation
Cross Functional Team Leadership
Engagements
User Adoption
Training Material
New Hires
Operational Efficiency
Pre Sales
Key Performance Indicators
Operations Management
Service Levels
Conferences
User Documentation
Operations
Onboarding
Agents
GUI
Strategy
Microsoft Excel
Testing
Business Systems
Savings
Deliverables
Classroom Training
Administration
Initiation
Inventory
Reporting
PMO
Project Teams
Courses
High Quality Standards
Executive Management
NICE
Analysts
Escalation
Tests
Reviews
Analytical Skill
Liaison
Wfo
Adherence
Evaluations
Daily Operations
Consideration
Design

Sarah U. Summary

Sarah U., based in Salt Lake City, UT, US, is currently a Senior Manager, Technical Consulting at Nelson Labs. Sarah U. holds a 2012 - 2014 Master of Arts (M.A.) in Management and Leadership @ Webster University. With a robust skill set that includes Management, Business Intelligence, Analytics, Business Analysis, Call Centers and more. Sarah U. has 2 emails and 1 mobile phone numbers on RocketReach.