Sarah Simpson Email & Phone Number
Director of Customer Channels @ Yorkshire Housing
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Sarah Simpson Location
- Horsforth, England, GB
Sarah Simpson Work
- Director of Customer Channels @ (June 2026 - Present)
- Director of Customer Experience @ (September 2025 - March 2026)
- Global Head of Customer Experience Operations @ (August 2023 - July 2025)
- Global Head of Customer Engagement @ (January 2023 - August 2023)
- Global Head of Customer Care @ (April 2021 - March 2023)
- Non Executive Director @ (March 2020 - May 2022)
- Customer Operations Director - Delivery @ (August 2020 - April 2021)
- Customer Experience Director @ (November 2018 - August 2020)
- Head of Customer Contact @ (August 2011 - July 2018)
- Head of Customer Service @ First Great Western (August 2008 - July 2011)
- Customer Experience Manager @ (August 2006 - August 2008)
- Team Manager Contact Centre @ (March 2005 - August 2006)
- Graduate Trainee @ (September 2003 - March 2005)
Sarah Simpson Education
- University of Northampton
PCIM (Management and Business)
2003-2005 - The University of Sheffield
BA (History)
2000-2003
Sarah Simpson Skills
- Account Management
- Airlines
- Analysis
- Aviation
- Budgets
- Business Analysis
- Business Development
- Business Planning
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Centers
- Contract Management
- Contract Negotiation
- Culture Change
- Customer Experience
- Customer Journeys
- Customer Satisfaction
- Customer Service
- Customer Support
- E-commerce
- Employee Engagement
- Forecasting
- Key Performance Indicators
- Leadership
- Management
- Negotiation
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Recruiting
- Sales
- Service Delivery
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Training
- Training Delivery
- Transportation
Sarah Simpson Summary
- Sarah Simpson, based in Horsforth, England, GB, is currently a Director of Customer Channels at Yorkshire Housing. Sarah Simpson brings experience from previous roles at Great Rail Journeys and Polestar. Sarah Simpson holds a 2003 - 2005 PCIM in Management and Business @ University of Northampton. With a robust skill set that includes Account Management, Airlines, Analysis, Aviation, Budgets and more. Sarah Simpson has 3 emails and 2 mobile phone numbers on RocketReach.
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Top Yorkshire Housing Employees
Sarah Evans
Executive Director, Customer Experience
Leeds, Leeds, United Kingdom
Angela Havens
Head Of Customer Service Delivery
Manchester, GB
Ian Duggleby
Financial Director
Leeds, GB
Adam Hinchliff
Director of Homes
Fitzwilliam, GB
Bob Spedding
Director of Assets and Sustainability
United Kingdom
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Head of Homeownership and Commercial Assets
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Sarah Simpson
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Kat Gare
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Sarah Hutchinson
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Ian Chapman
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Gemma N
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