Sarah Simon Email & Phone Number
Fractional Customer Strategy and Operations Optimization @ Crestone Needle Experience Management
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Sarah Simon Location
- Campton, KY, US
Sarah Simon Work
- Fractional Customer Strategy and Operations Optimization @ (January 2022 - Present)
- Owner and Operator | Extended Stay Sonoran Vacation Rental @ (January 2024 - Present)
- CX Performance | Socialization and Culture @ (January 2026 - July 2026)
- Delivery Manager, Voice of Customer @ (February 2022 - January 2026)
- Business Development Strategist | Manufacturing, Energy and Utility @ (August 2020 - December 2021)
- CX Design Partner @ (May 2019 - August 2020)
- Senior Director, CX Consulting, Americas @ (August 2017 - May 2019)
- Director, CX Consulting @ (October 2012 - August 2017)
- Manager Program Design @ (July 2011 - October 2012)
- Senior Customer Success Manager @ (January 2010 - July 2011)
- Research Consultant @ (January 2008 - January 2010)
- Senior Project Manager @ (May 2006 - January 2008)
- Senior Project Manager @ TechFocus Research (November 2003 - May 2006)
- Market Research Analyst @ FrontRange Solutions (HEAT and GoldMine) (June 2000 - August 2003)
- Research Associate @ IntelliQuest (May 1999 - June 2000)
- Data Processing Manager @ (November 1997 - May 1999)
Sarah Simon Education
- The University of Georgia
Certificate
- Saint Louis University
BA
- Xavier University
MA
Sarah Simon Skills
- Customer Insight
- Customer Experience
- Strategy
- Voice of the Customer
- Survey Design
- Market Research
- CRM
- Analytics
- Enterprise Software
- Process Improvement
- Segmentation
- Marketing Research
- Customer Satisfaction
- Data Analysis
- Brand Loyalty
- Strategic Partnerships
- SaaS
- Qualitative Research
- Quantitative Research
- Salesforce.com
- Program Management
- Analysis
- Competitive Analysis
- VOC
- Professional Services
- Data Collection
- Social Media
- Lead Generation
- Customer Experience Management
- Consultation
- Customer Engagement
- Competitive Intelligence
- Customer Surveys
- Focus Groups
- Customer Intelligence
- Social Media Measurement
- Survey Research
- Net Promoter Score
- Product Development
- Needs Analysis
- Problem Solving
- Thought Leadership
- Online Research
- Customer Loyalty
- Blog Development
- Employee Surveys
- Blogging
- Customer Journey Mapping
- Feedback
- Customer Feedback
- 5G & Edge Computing
- Analytical Skills
- Business Development Strategy
- Business Process Management
- Change Management
- Churn Mitigation
- Closed Loop
- Closed-Loop Feedback
- Consultative Selling
- Corporate Communications
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Experience Design
- Customer Experience Strategy
- Customer Experience Strategy (CX Strategy)
- Customer Retention
- Customer-Centric Culture
- Data Activation
- Demand Generation
- Enterprise Architecture
- Entrepreneurship
- Fractional Leadership
- Interim Management
- Intrapreneurship
- Logistics Management
- Management Consulting
- Market Intelligence
- Marketing
- Next Best Action (NBA)
- Operational Excellence
- Operations Management
- P&L Management
- Positioning (Marketing)
- Project Management
- Remote Operations
- Root Cause Problem Solving
- Service-Level Agreements (SLA)
- Stakeholder Enablement
- Stakeholder Engagement
- Vendor Management
- Optimization
- Management
- Market Insights
- Forest
- Photoshop
- Strategic Planning
- SQL
- Graphic Design
Sarah Simon Summary
- Sarah Simon, based in Campton, KY, US, is currently a Fractional Customer Strategy and Operations Optimization at Crestone Needle Experience Management. Sarah Simon brings experience from previous roles at Santa Rita Rose, Genentech and Verizon Business. Sarah Simon holds a Certificate @ The University of Georgia. With a robust skill set that includes Customer Insight, Customer Experience, Strategy, Voice of the Customer, Survey Design and more. Sarah Simon has 1 emails and 2 mobile phone numbers on RocketReach.
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