Sarah Simon Email & Phone Number
CX Performance | Socialization and Culture @ Genentech
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Sarah Simon Location
- Campton, KY, US
Sarah Simon Work
- 2026 -now CX Performance | Socialization and Culture @
- 2022 -2026 Delivery Manager, Voice of Customer @
- 2024 -now Owner and Operator @ Santa Rita Rose
- 2022 -2025 Fractional CX Strategy and Ops @
- 2020 -2021 Business Development Strategist | Manufacturing, Energy and Utility @
- 2019 -2020 CX Design Partner @
- 2017 -2019 Senior Director, CX Consulting, Americas @
- 2012 -2017 Director, CX Consulting @
- 2011 -2012 Manager Program Design @
- 2010 -2011 Senior Customer Success Manager @
- 2008 -2010 Research Consultant @
- 2006 -2008 Senior Project Manager @
- 2003 -2006 Senior Project Manager @ TechFocus Research
- 2000 -2003 Market Research Analyst @ FrontRange Solutions (HEAT and GoldMine)
- 1997 -1999 Data Processing Manager @
- 1999 -2000 Research Associate @ IntelliQuest
Sarah Simon Education
- The University of Georgia
Certificate (Principles of Marketing Research)
- Saint Louis University
BA (Sociology and Quantitative Methods)
- Xavier University
MA (Latin American Studies)
Sarah Simon Skills
- Customer Insight
- Customer Experience
- Strategy
- Voice of the Customer
- Survey Design
- Market Research
- CRM
- Analytics
- Enterprise Software
- Process Improvement
- Segmentation
- Marketing Research
- Customer Satisfaction
- Data Analysis
- Brand Loyalty
- Strategic Partnerships
- SaaS
- Qualitative Research
- Quantitative Research
- Salesforce.com
- Program Management
- Analysis
- Competitive Analysis
- VOC
- Professional Services
- Data Collection
- Social Media
- Lead Generation
- Customer Experience Management
- Consultation
- Customer Engagement
- Competitive Intelligence
- Customer Surveys
- Focus Groups
- Customer Intelligence
- Social Media Measurement
- Survey Research
- Net Promoter Score
- Product Development
- Needs Analysis
- Problem Solving
- Thought Leadership
- Online Research
- Customer Loyalty
- Blog Development
- Employee Surveys
- Blogging
- Customer Journey Mapping
- Feedback
- Customer Feedback
- Optimization
- Marketing
- Management
- Market Insights
- Forest
- Photoshop
- Strategic Planning
- SQL
- Graphic Design
Sarah Simon Summary
- Sarah Simon, based in Campton, KY, US, is currently a CX Performance | Socialization and Culture at Genentech. Sarah Simon brings experience from previous roles at Genentech, Santa Rita Rose, Crestone Needle Experience Management and Verizon Business. Sarah Simon holds a Certificate in Principles of Marketing Research @ The University of Georgia. With a robust skill set that includes Customer Insight, Customer Experience, Strategy, Voice of the Customer, Survey Design and more. Sarah Simon has 2 emails and 2 mobile phone numbers on RocketReach.
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