Powells.com Customer Support Lead @ (February 2013 - November 2013)
Powells.com Book Seller @ (November 2011 - February 2013)
Volunteer Health and Safety Instructor @ (January 2010 - June 2010)
Counselor @ (July 2009 - July 2009)
Sarah Ries Education
Portland State University
Bachelor of Science (Health Studies: Community Health Education)
2007-2010
Sarah Ries Skills
Help Desk Support
Customer Support
Account Reconciliation
Data Analysis
Creative Problem Solving
Operations Management
Strategic Planning
Technical Support
Outside Sales
Inventory Management
E-commerce
Customer Experience
Resource Management
Analytical Skills
User Acceptance Testing
Pivot Tables
Troubleshooting
Business Process Improvement
Business-to-Business (B2B)
Project Management
Business Analysis
Systems Analysis
Customer Relationship Management (CRM)
Requirements Gathering
Vendor Management
Microsoft Office
Microsoft Excel
HTML
Google Analytics
Microsoft SQL Server
Jira
SQL
Microsoft PowerPoint
Google Suite
Customer Service
Communication
Leadership
Training & Development
Problem Solving
Teamwork
Cross-functional Team Leadership
Organization Skills
Team Leadership
Written Communication
Data-driven Decision Making
Process Improvement
Affiliate Management
Business Decision Making
Fulfillment Management
Establishing Priorities
Customer-focused Service
Confluence
Sarah Ries Summary
Sarah Ries, based in Portland, OR, US, is currently a Product Support Analyst at Grant Street Group. Sarah Ries brings experience from previous roles at Grant Street Group and Powell's Books. Sarah Ries holds a 2007 - 2010 Bachelor of Science in Health Studies: Community Health Education @ Portland State University. With a robust skill set that includes Help Desk Support, Customer Support, Account Reconciliation, Data Analysis, Creative Problem Solving and more. Sarah Ries has 2 emails and 3 mobile phone numbers on RocketReach.
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