Sarah Leonard Email & Phone Number
Service Desk Manager @ OverDrive IT
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Sarah Leonard Location
- Villa Park, IL, US
Sarah Leonard Work
- Service Desk Manager @ (January 2022 - Present)
- Service Desk Technician level II @ (July 2020 - January 2022)
- Service Desk Technician @ (October 2018 - July 2020)
- Desktop Support Technician @ (February 2016 - September 2018)
- Executive Assistant @ (October 2012 - February 2016)
- Sales Associate @ (July 2011 - September 2013)
Sarah Leonard Education
- Portland Community College
Associate of Arts - AA (Health Informatics)
2010-2012 - Portland Community College
Associate of Arts - AA (Russian Studies)
2007-2009
Sarah Leonard Skills
- Active Directory
- Client Relations
- Computer Hardware Troubleshooting
- Computer Literacy
- Customer Service
- Cybersecurity
- Cybersecurity Incident Response
- Dell Workstations
- Desktop Application Support
- Desktop Deployment
- Desktop Support Management
- Employee Training
- IT Management
- IT Operations
- IT Service Management
- Incident Management
- Information Security
- Information Security Management
- Information Technology
- Microsoft Office
- Microsoft Teams
- Office 365
- Office 365 Administration
- Office Administration
- Problem Solving
- Remote Troubleshooting
- Service Desk
- SharePoint
- Skype
- System Deployment
- Team Leadership
- Technical Documentation
- Technical Support
- Troubleshooting
- Vendor Management
- Video Conferencing
- Windows
- Laptops
- Computer Hardware
- Windows XP
- Citrix
- Windows Server
Sarah Leonard Summary
- Sarah Leonard, based in Villa Park, IL, US, is currently a Service Desk Manager at OverDrive IT. Sarah Leonard brings experience from previous roles at OverDrive IT, SERA Architects and Patrons Media. Sarah Leonard holds a 2010 - 2012 Associate of Arts - AA in Health Informatics @ Portland Community College. With a robust skill set that includes Active Directory, Client Relations, Computer Hardware Troubleshooting, Computer Literacy, Customer Service and more. Sarah Leonard has 4 emails and 4 mobile phone numbers on RocketReach.
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