Sarah Knowles Email
Head of Data Science and Analytics Development @ Computacenter
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Sarah Knowles Location
- Hatfield, GB
Sarah Knowles Work
- 2022 -now Head of Data Science and Analytics Development @
- 2015 -2022 Head of Capacity, Availability, BCM and ITSCM @
- 2009 -2015 Manager of Capacity Management @
- 2014 -2015 Capacity and Performance Solution Manager (secondment) @
- 2005 -2009 Principal Capacity Planner @
- 2000 -2005 Principal Capacity Planner @ Dixons Stores Group
- 1997 -2000 Technical Support Analyst - AS400 speciality @ Dixons Stores Group
- 1995 -1997 Deputy Shift Leader @
- 1990 -1995 shift leader @
Sarah Knowles Education
- University of Hertfordshire
(BTEC National Diploma in Business and Finance)
Sarah Knowles Skills
- Capacity Planning
- Capacity Management
- Service Improvement
- IT Operations
- TeamQuest
- ITIL
- IT Service Management
- IBM iSeries
- BMC Patrol
- Data Center
- IT Management
- BMC BPPM
- BMC BCO
- BMC Remedy
- Team Leadership
- Team Management
- Financial Analysis
- Financial Reporting
- Capacity Modelling
- Performance Tuning
- Managed Services
- Sla
- Incident Management
- Service Delivery
- Performance Management
- Service Management
- Outsourcing
- IT Strategy
- Service-Level Agreements (SLA)
- Leadership
- Public Speaking
- Microsoft Excel
- Customer Service
- Project Planning
- SQL
- Service Level Agreements Sla
- Service Level Agreements
Sarah Knowles Summary
- Sarah Knowles, based in Hatfield, GB, is currently a Head of Data Science and Analytics Development at Computacenter. Sarah Knowles brings experience from previous roles at Computacenter and T-Systems. Sarah Knowles holds a University of Hertfordshire. With a robust skill set that includes Capacity Planning, Capacity Management, Service Improvement, IT Operations, TeamQuest and more. Sarah Knowles has 2 emails on RocketReach.
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