Sarah Joyce Email & Phone Number
VP Customer Success @ Nuna Inc.
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Sarah Joyce Location
- Boston, MA, US
Sarah Joyce Work
- Member @ (October 2024 - Present)
- VP Customer Success @ (August 2024 - Present)
- VP Customer Success @ (October 2022 - April 2024)
- Chief Customer Officer @ (August 2021 - August 2022)
- Chief Client Officer @ (August 2019 - August 2021)
- Vice President, Client Operations @ (December 2017 - August 2019)
- Vice President, Client Experience @ (January 2016 - December 2017)
- Vice President, Customer Experience @ (May 2015 - December 2015)
- Senior Director, Customer Experience @ (March 2013 - May 2015)
- Founder and President - Lean in Boston @ (January 2015 - January 2021)
- Managing Director, Retail Management @ (November 2012 - February 2013)
- Board Member @ (January 2010 - February 2013)
- Director, Channels @ (April 2011 - October 2012)
- Director of Member Engagement @ (April 2010 - April 2011)
- Director, Business Support and Gov Program Operations @ (April 2009 - October 2010)
- Director, Training and Business Performance Consulting @ (May 2005 - March 2009)
- Consultant @ (May 2004 - April 2005)
- Consultant @ (January 2002 - May 2004)
- Training Consultant @ Knowledge Impact (September 1998 - March 2001)
- Training Consultant @ (January 2001 - January 2001)
Sarah Joyce Education
- Harvard University
Masters (Management)
2007-2012 - Tulane University
Bachelor Of Science (Management)
1994-1998
Sarah Joyce Skills
- Customer-Focused Service
- Post-Sales
- Account Management
- Client Relations
- Communication
- Organizational Management
- Metrics Driven
- Presentations
- Customer Engagement
- Software as a Service (SaaS)
- Customer Onboarding
- Software Implementation
- Product Adoption
- Client Onboarding
- Management Consulting
- Business Analysis
- Process Improvement
- Change Management
- Strategic Planning
- Vendor Management
- Health Insurance
- Healthcare
- Managed Care
- Project Management
- Business Process Improvement
- Software Documentation
- Program Management
- Employee Benefits
- CRM
- SDLC
- Operations Management
- Analysis
- Training
- Management
- Business Strategy
- Coaching
- Team Leadership
- Cross-functional Team Leadership
- Customer Experience
- Customer Service
- Employee Training
- Leadership
- Marketing Strategy
- Customer Satisfaction
- Data Analysis
- Insurance
- Team Building
- Customer Support
- Visio
- Customer Relationship Management (CRM)
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Customer Relationship Management
Sarah Joyce Summary
- Sarah Joyce, based in Boston, MA, US, is currently a VP Customer Success at Nuna Inc.. Sarah Joyce brings experience from previous roles at Pipeline Angels, LightForce, Current Health and HealthcareSource. Sarah Joyce holds a 2007 - 2012 Masters in Management @ Harvard University. With a robust skill set that includes Customer-Focused Service, Post-Sales, Account Management, Client Relations, Communication and more. Sarah Joyce has 3 emails and 2 mobile phone numbers on RocketReach.
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