Sarah Joyce Email & Phone Number
VP Customer Success @ Nuna Inc.
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Sarah Joyce Location
- Boston, MA, US
Sarah Joyce Work
- 2024 -now Member @
- 2024 -now VP Customer Success @
- 2022 -2024 VP Customer Success @
- 2021 -2022 Chief Customer Officer @
- 2019 -2021 Chief Client Officer @
- 2017 -2019 Vice President, Client Operations @
- 2016 -2017 Vice President, Client Experience @
- 2015 -2015 Vice President, Customer Experience @
- 2013 -2015 Senior Director, Customer Experience @
- 2015 -2021 Founder and President - Lean in Boston @
- 2012 -2013 Managing Director, Retail Management @
- 2010 -2013 Board Member @
- 2011 -2012 Director, Channels @
- 2010 -2011 Director of Member Engagement @
- 2009 -2010 Director, Business Support and Gov Program Operations @
- 2005 -2009 Director, Training and Business Performance Consulting @
- 2004 -2005 Consultant @
- 2002 -2004 Consultant @
- 1998 -2001 Training Consultant @ Knowledge Impact
- 2001 -2001 Training Consultant @
Sarah Joyce Education
- Harvard University
Masters (Management)
2007-2012 - Tulane University
Bachelor Of Science (Management)
1994-1998
Sarah Joyce Skills
- Customer-Focused Service
- Post-Sales
- Account Management
- Client Relations
- Communication
- Organizational Management
- Metrics Driven
- Presentations
- Customer Engagement
- Software as a Service (SaaS)
- Customer Onboarding
- Software Implementation
- Product Adoption
- Client Onboarding
- Management Consulting
- Business Analysis
- Process Improvement
- Change Management
- Strategic Planning
- Vendor Management
- Health Insurance
- Healthcare
- Managed Care
- Project Management
- Business Process Improvement
- Software Documentation
- Program Management
- Employee Benefits
- CRM
- SDLC
- Operations Management
- Analysis
- Training
- Management
- Business Strategy
- Coaching
- Team Leadership
- Cross-functional Team Leadership
- Customer Experience
- Customer Service
- Employee Training
- Leadership
- Marketing Strategy
- Customer Satisfaction
- Data Analysis
- Insurance
- Team Building
- Customer Support
- Visio
- Customer Relationship Management (CRM)
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Customer Relationship Management
Sarah Joyce Summary
- Sarah Joyce, based in Boston, MA, US, is currently a VP Customer Success at Nuna Inc.. Sarah Joyce brings experience from previous roles at Pipeline Angels, LightForce, Current Health and HealthcareSource. Sarah Joyce holds a 2007 - 2012 Masters in Management @ Harvard University. With a robust skill set that includes Customer-Focused Service, Post-Sales, Account Management, Client Relations, Communication and more. Sarah Joyce has 3 emails and 2 mobile phone numbers on RocketReach.
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