Service Transformation Director @ (April 2012 - June 2014)
Service Delivery Director @ (January 2011 - March 2012)
Head of Contact Centre Operations London Cycle Hire @ (June 2010 - December 2010)
Senior Service Delivery Manager @ (January 2010 - June 2010)
Serco IT Operations Manager @ (February 2007 - January 2010)
PMO Manager @ Serco Solutions (April 2006 - February 2007)
Sarah Brewer Skills
Service Improvement
Change Management
Service Delivery
Business Process
Integration
Sla
ITIL
Outsourcing
Transition Management
IT Financial Management
Commercial Management
Risk Management
Organizational Design
Service Design
SFIA
Business Transformation
Managed Services
Stakeholder Management
KPI Dashboards
Management
PMO
Resource Management
IT Operations
Stakeholder Engagement
Service Management
Business Strategy
IT Service Management
Service-Level Agreements (SLA)
Customer Service
Sales
Team Leadership
Service Level Agreements Sla
Service Level Agreements
Sarah Brewer Summary
Sarah Brewer, based in Solihull, GB, is currently a Global Head of Customer Partnerships at RM plc. Sarah Brewer brings experience from previous roles at HGS - Hinduja Global Solutions, Capita, Capita Local Public Services and Capita local government. With a robust skill set that includes Service Improvement, Change Management, Service Delivery, Business Process, Integration and more. Sarah Brewer has 1 emails and 2 mobile phone numbers on RocketReach.
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