Customer Success Apprenticeship @ (July 2021 - September 2021)
Adjunct Lecturer @ (December 2019 - September 2021)
Customer Success Manager @ Nichibei Academy (June 2018 - September 2021)
Japanese Guest Services Liaison @ (August 2015 - January 2018)
General Assistant @ (July 2006 - August 2015)
Assistant Language Teacher @ (August 2013 - November 2017)
Sara McClain Education
University of San Francisco
Bachelor of Arts (Japanese Language and Literature)
Hunter College
Master's degree (Adult and Continuing Education and Teaching)
Piedmont Virginia Community College
Associate's (Japanese)
Sara McClain Skills
API Development
Business-to-Business (B2B)
Character Animation
Client Services
Communication
Curriculum Development
Customer Engagement
Customer Experience
Customer Service
Customer Success
Data Analytics
Digital Strategy
E-Learning
Editing
Enablement
English
English Teaching
English as a Second Language (ESL)
English to Japanese
Event Planning
Gainsight
Illustration
Illustrator
Image Recognition
Instructional Design
Intercultural Communication
Intercultural Education
International Relations
Internationalization
Japanese
Japanese to English
Leadership
Looker (Software)
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Negotiation
Network Administration
Optical Character Recognition (OCR)
Organizational Development
Photography
Point of Sale (POS) Systems
PostgreSQL
Project Management
Public Speaking
Python (Programming Language)
Research
SQL
SQLite
Sales
Salesforce.com
Salesforce.com Administration
Social Media
Software Sales
Software as a Service (SaaS)
Strategic Planning
Teaching
Technical Support
Training
Translation
Sara McClain Summary
Sara McClain, based in Edgewater, NJ, US, is currently a DevOps Engineer at Veratad. Sara McClain brings experience from previous roles at FORM, Zywave, SV Academy and The City University of New York. Sara McClain holds a Bachelor of Arts in Japanese Language and Literature @ University of San Francisco. With a robust skill set that includes API Development, Business-to-Business (B2B), Character Animation, Client Services, Communication and more. Sara McClain has 1 emails and 2 mobile phone numbers on RocketReach.
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