Sara Drew Email & Phone Number
Information Technology Service Delivery Manager @ Caterpillar Inc.
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Sara Drew Location
- Morton, IL, US
Sara Drew Work
- 2021 -now Information Technology Service Delivery Manager @
- 2013 -2017 Service Level Manager - Mission Critical services @
- 2019 -2021 Operations Manager @
- 2017 -2019 Senior Digital Governance Manager @
- 2005 -2013 ITSM Enterprise Process Manager @
- 2002 -2004 Six Sigma Black Belt @
- 1995 -2002 IT Team Lead and Change and Release manager @
Sara Drew Education
- Western Illinois University
Bachelor's Degree
1981-1983 - Illinois Central College
Associate's Degree
1979-1981
Sara Drew Skills
- Project Management
- Process Improvement
- IT Service Management
- Six Sigma
- Enterprise Software
- Governance
- ITIL v3 Expert
- Cross-functional Team Leadership
- Customer Oriented
- Team Leadership
- Customer Service
- Project Planning
- Change Management
- Business Process Improvement
- Troubleshooting
- Problem Solving
- ITIL
- Business Analysis
- Visio
- Program Management
- Continuous Improvement
- Strategy
- Microsoft Office
- Microsoft Excel
- Cross Functional Team Leadership
- Management
- Integration
Sara Drew Summary
- Sara Drew, based in Morton, IL, US, is currently a Information Technology Service Delivery Manager at Caterpillar Inc.. Sara Drew brings experience from previous roles at Caterpillar Inc.. Sara Drew holds a 1981 - 1983 Bachelor's Degree @ Western Illinois University. With a robust skill set that includes Project Management, Process Improvement, IT Service Management, Six Sigma, Enterprise Software and more. Sara Drew has 2 emails and 2 mobile phone numbers on RocketReach.
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