Sara Drew Email & Phone Number
Information Technology Service Delivery Manager @ Caterpillar Inc.
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Sara Drew Location
- Morton, IL, US
Sara Drew Work
- Information Technology Service Delivery Manager @ (August 2021 - Present)
- Operations Manager @ (January 2019 - October 2021)
- Senior Digital Governance Manager @ (October 2017 - January 2019)
- Service Level Manager - Mission Critical services @ (January 2013 - January 2017)
- ITSM Enterprise Process Manager @ (May 2005 - April 2013)
- Six Sigma Black Belt @ (January 2002 - January 2004)
- IT Team Lead and Change and Release manager @ (May 1995 - January 2002)
Sara Drew Education
- Western Illinois University
Bachelor's Degree (Operations Management and Supervision)
1981-1983 - Illinois Central College
Associate's Degree (Computer Science)
1979-1981
Sara Drew Skills
- Project Management
- Process Improvement
- IT Service Management
- Six Sigma
- Enterprise Software
- Governance
- ITIL v3 Expert
- Cross-functional Team Leadership
- Customer Oriented
- Team Leadership
- Customer Service
- Project Planning
- Change Management
- Business Process Improvement
- Troubleshooting
- Problem Solving
- ITIL
- Business Analysis
- Visio
- Program Management
- Continuous Improvement
- Strategy
- Microsoft Office
- Microsoft Excel
- Cross Functional Team Leadership
- Management
- Integration
Sara Drew Summary
- Sara Drew, based in Morton, IL, US, is currently a Information Technology Service Delivery Manager at Caterpillar Inc.. Sara Drew brings experience from previous roles at Caterpillar Inc.. Sara Drew holds a 1981 - 1983 Bachelor's Degree in Operations Management and Supervision @ Western Illinois University. With a robust skill set that includes Project Management, Process Improvement, IT Service Management, Six Sigma, Enterprise Software and more. Sara Drew has 1 emails and 2 mobile phone numbers on RocketReach.
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