Sara Downes Email
Client Experience Lead @ AltTab Pty Ltd
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Sara Downes Location
- Australia
Sara Downes Work
- Client Experience Lead @ (October 2023 - Present)
- ICT Service Delivery Manager (Enterprise and Government Accounts) @ (August 2019 - July 2023)
- Senior Account Executive @ (January 2019 - August 2019)
- Service Delivery Manager @ (April 2014 - January 2019)
- Customer Service Manager @ (June 2011 - April 2014)
Sara Downes Education
- CSIA
Diploma (Business Management)
2012-2012
Sara Downes Skills
- Service Delivery
- Telecommunications
- Customer Experience
- Vendor Management
- Managed Services
- Project Delivery
- Account Management
- Change Management
- Business Process Improvement
- CRM
- Outsourcing
- Event Management
- Stakeholder Management
- Management
- Team Leadership
- Team Management
- Diploma Business Management
- Customer Relationship Management (CRM)
- Agile
- ITIL
- Business Development
- Business Strategy
- Customer Service
- Incident Handling
- Leadership
- Microsoft Office
- Miller Heiman
- Miller Heiman Sales Training
- Problem Management
- Service Improvement
- Service Improvement Plans
- Virtual Teams
Sara Downes Summary
- Sara Downes, based in Australia, is currently a Client Experience Lead at AltTab. Sara Downes brings experience from previous roles at Insite Communications and Telstra. Sara Downes holds a 2012 - 2012 Diploma in Business Management @ CSIA. With a robust skill set that includes Service Delivery, Telecommunications, Customer Experience, Vendor Management, Managed Services and more. Sara Downes has 2 emails on RocketReach.
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Sara Downes
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