Sara Dodd Email
Call Centre and Customer Experience Director @ Assurant
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Sara Dodd Location
- Stoke-on-Trent, England, GB
Sara Dodd Work
- 2021 -now Call Centre and Customer Experience Director @
- 2015 -now Director of Telesales and Service @
- 2011 -now Call Centre and Customer Experience Director @
- 2017 -2021 Director Customer Experience @
- 2014 -2015 Head of Telesales and Service - BPO @
- 2011 -2013 Head of Telesales @
- 2006 -2010 Head of Telesales @ Phones 4u
- 2004 -2005 Telesales Operations Manager @
Sara Dodd Education
- The Manchester Metropolitan University 2012-2013
- St.Peters C of E high school 1986-1991
Sara Dodd Skills
- Call Centers
- Customer Retention
- Management
- Sales Operations
- Sales
- Telemarketing
- Customer Experience
- Team Management
- Sales Process
- Outsourcing
- Strategy
- Call Center
- Contact Centers
- Account Management
- Sales Management
- Operations Management
- Start-ups
- New Business Development
- Inbound Marketing
- BPO
- Insurance
- Compliance Management
- Operational Risk Management
- Mentoring
- Consulting
- Coaching
- Call center start-up
- Call Center Development
- Call Center Administration
- Claims Management
- Claims Handling
- Claims Resolution
- Insurance Claims
- Client Services
- Quality Assurance
- Quality Control
- Performance Management
- Performance Improvement
- Start Ups
- Strategic Planning
- Microsoft Office
- Microsoft Excel
- Training
- Change Management
- Business Strategy
Sara Dodd Summary
- Sara Dodd, based in Stoke-on-Trent, England, GB, is currently a Call Centre and Customer Experience Director at Assurant. Sara Dodd brings experience from previous roles at Assurant. Sara Dodd holds a 2012 - 2013 The Manchester Metropolitan University. With a robust skill set that includes Call Centers, Customer Retention, Management, Sales Operations, Sales and more. Sara Dodd has 2 emails on RocketReach.
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