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Sara Ball Location
London, GB
Sara Ball Work
Client Engagement Lead @ (February 2024 - Present)
Service Delivery Executive @ (February 2022 - September 2023)
Global Services Account Manager @ (November 2015 - January 2022)
Senior Service Manager @ (July 2012 - October 2015)
Client Service Manager @ (June 2011 - June 2012)
Service Design and Transition Lead @ (February 2009 - May 2011)
Application Management Solutions Lead @ (September 2007 - January 2009)
Application Account and Team Manager @ (January 2005 - January 2006)
Sara Ball Education
Chelmsford College 1992-1994
Plume School 1986-1992
Sara Ball Skills
ITIL -IT Service Management Foundation
Siebel Fundamentals
1st Class Customer Service
Customer Satisfaction Management
SAP Fundamentals
SAP
Customer Satisfaction
Service Delivery
Service Management
Team Leadership
Operations Management
Management
Change Management
Sla
IT Service Management
Incident Management
Problem Management
IT Management
ITIL
ITIL Certified
BMC Remedy
ERP
Project Management
Outsourcing
Business Process
Governance
IT Strategy
Microsoft Word
Siebel
Service Level Agreements Sla
1st Class Customer
Training
It Service Management Foundation
EMC
Graphic Design
Strategic Planning
Itil It Service Management Foundation
Itil It Service
Business Analysis
Fundamentals
Sara Ball Summary
Sara Ball, based in London, GB, is currently a Client Engagement Lead at Nihilent. Sara Ball brings experience from previous roles at Dell Technologies, Atos and Accenture. Sara Ball holds a 1992 - 1994 Chelmsford College. With a robust skill set that includes ITIL -IT Service Management Foundation, Siebel Fundamentals, 1st Class Customer Service, Customer Satisfaction Management, SAP Fundamentals and more. Sara Ball has 1 emails and 2 mobile phone numbers on RocketReach.
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