Sara Ball Email & Phone Number
Customer Success and Client Engagement Leader - UK and Europe @ Nihilent
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Sara Ball Location
- London, England, GB
Sara Ball Work
- Customer Success and Client Engagement Leader - UK and Europe @ (February 2024 - Present)
- Service Delivery Executive @ (February 2022 - September 2023)
- Global Services Account Manager @ (November 2015 - January 2022)
- Senior Service Manager @ (July 2012 - October 2015)
- Client Service Manager @ (June 2011 - June 2012)
- Service Design and Transition Lead @ (February 2009 - May 2011)
- Application Management Solutions Lead @ (September 2007 - January 2009)
- Application Account and Team Manager @ (January 2005 - January 2006)
Sara Ball Education
- Chelmsford College 1992-1994
- Plume School 1986-1992
Sara Ball Skills
- 1st Class Customer Service
- Business Process
- Change Management
- Communication
- Contract Negotiation
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Satisfaction Management
- ERP
- External Communications
- Global Delivery
- Governance
- IT Management
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- ITIL -IT Service Management Foundation
- ITIL Certified
- Incident Management
- Information Technology
- Infrastructure
- Management
- Negotiation
- Net Promoter Score
- Operations Management
- Outsourcing
- Problem Management
- Problem Solving
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Recruiting
- SAP
- SAP Fundamentals
- Service Delivery
- Service Desk
- Service Management
- Service-Level Agreements (SLA)
- Siebel Fundamentals
- Sla
- Strategic Partner Relationship Management
- Strategic Partnerships
- Strategy
- Team Leadership
- Team Management
- ITIL -IT Service Management Foundation
- Siebel Fundamentals
- BMC Remedy
- Microsoft Word
- Siebel
- Service Level Agreements Sla
- 1st Class Customer
- Training
- It Service Management Foundation
- EMC
- Graphic Design
- Strategic Planning
- Itil It Service Management Foundation
- Itil It Service
- Business Analysis
- Fundamentals
Sara Ball Summary
- Sara Ball, based in London, England, GB, is currently a Customer Success and Client Engagement Leader - UK and Europe at Nihilent. Sara Ball brings experience from previous roles at Dell Technologies, Atos and Accenture. Sara Ball holds a 1992 - 1994 Chelmsford College. With a robust skill set that includes 1st Class Customer Service, Business Process, Change Management, Communication, Contract Negotiation and more. Sara Ball has 1 emails and 2 mobile phone numbers on RocketReach.
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