Santi Cots Email
Manager of the Quality and Data Analysis Unit @ Universitat de Girona
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Santi Cots Location
- Girona, CT, ES
Santi Cots Work
- 2025 - now Manager of the Quality and Data Analysis Unit @
- 2018 - now Part-time lecturer - Integrated Management Systems - Master's degree in Industrial Engineering @
- 2024 - 2025 Technical manager of quality management systems @
- 2021 - 2024 Coordinator of the Institutional Quality Accreditation Project @
- 2018 - 2021 Project leader for the quality management system certification @
- 2008 - 2018 IT service and quality manager @
- 2016 - 2017 Part-time lecturer - Quality Management-Master's degree in Business Innovation Technology Management @
- 1998 - 2008 Network Manager @
- 2020 - now Part-time Lecturer "Màster en Avaluació i Gestió de la Qualitat a l’Educació Superior" @
- 2022 - 2022 Part-time Lecturer "Diploma de Posgrado de Dirección y Gestión de la Calidad" @
- 2014 - 2020 CTN71 and SC40 Comittee member "Gestion y gobierno de los servicios TI" @ AENOR
- 2015 - 2015 Consultant for the continuity plan and security controls. @
Santi Cots Education
- Universitat de Girona
Doctor of Philosophy (Ph.D.) (Service & quality management)
2011 - 2015 - Universitat de Girona
Postgraduate (Distributed agents network management)
2001 - 2003 - Universitat de Girona
IT engineer (IT engineering)
1997 - 1999 - Universitat Politècnica de Catalunya
(Computing Engineering)
1987 - 1992
Santi Cots Skills
- IT Service Management
- ISO 20000
- Incident Management
- ITIL
- Quality Management
- Service Management
- Service Desk
- IT Management
- Governance
- Service Delivery
- IT Audit
- Lean IT
- Change Management
- Management
- ITIL Process Implementation
- ISO 27001
- COBIT
- ITSMF
- Continuous Improvement
- Service Lifecycle Management
- Sla
- SLM
- IT Governance
- Certified Quality Manager
- Certified Lead Auditor
- Biblioteca de infraestructura de tecnologías de información
- Gestión de servicios
- Gestión de servicios TI
- Gobernanza
- Administración de las tecnologías de la información
- Gestión de proyectos
- Cambio organizacional
- Prestación de servicios
- Tecnologías de la información
- Gestión de incidentes
- Research
- Eficacia organizacional
- Administración y dirección de empresas
- Information Technology
- Project Management
- Servicio de asistencia técnica
- Seguridad
- Consulting
Santi Cots Summary
- Santi Cots, based in Girona, CT, ES, is currently a Manager of the Quality and Data Analysis Unit at Universitat de Girona. Santi Cots brings experience from previous roles at Universitat de Girona. Santi Cots holds a 2011 - 2015 Doctor of Philosophy (Ph.D.) in Service & quality management @ Universitat de Girona. With a robust skill set that includes IT Service Management, ISO 20000, Incident Management, ITIL, Quality Management and more. Santi Cots has 3 emails on RocketReach.
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