Business Analyst and Billing Solution Architect @ (March 2003 - December 2005)
Asst. Manager @ (March 2000 - March 2003)
Computer Programmer @ Khaldia Hallstage Equipment Factory, Riyadh , Saudi Arabaia (November 1997 - December 1999)
Computer Programmer @ Data Systems & Services (July 1996 - November 1997)
Santhosh Narayanan Education
I.H.R.D.E 1994-1995
University of Calicut
Bachelor of Science - BS (Physics)
1991-1994
University of Calicut 1989-1994
Santhosh Narayanan Skills
Customer Service Operations
Sales Operations
Analytical Skills
Project Delivery
Agile Methodologies
Customer Experience
Telecom BSS
Software Development
System Migration
Telecom Billing
Client Relations
P&L Management
Customer Experience Management
Onsite-Offshore Delivery Model
Executive-level Communication
Team Building
Cross-functional Team Leadership
Digital Transformation
Cloud Computing
DevOps
BSS
Business Analysis
CRM
Contract Negotiation
Customer Relationship Management (CRM)
ERP
Enterprise Resource Planning (ERP)
IT Service Management
ITIL
Java
Leadership
Managed Services
Management
Mobile Devices
Outsourcing
PMP
Pre-sales
Program Management
Project Management
Requirements Analysis
SDLC
Service Delivery
Software Development Life Cycle (SDLC)
Software Project Management
Solution Architecture
Team Management
Telecommunications
Telecommunications Billing
Testing
Vendor Management
Software Project
Pre Sales
Santhosh Narayanan Summary
Santhosh Narayanan, based in Bothell, WA, US, is currently a Senior Vice President at iOPEX Technologies. Santhosh Narayanan brings experience from previous roles at HCL Technologies. Santhosh Narayanan holds a 1994 - 1995 I.H.R.D.E. With a robust skill set that includes Customer Service Operations, Sales Operations, Analytical Skills, Project Delivery, Agile Methodologies and more. Santhosh Narayanan has 2 emails and 1 mobile phone numbers on RocketReach.
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