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Sanna Timonen Location
Helsinki, FI
Sanna Timonen Work
Head of Global Repair Operations @ (April 2020 - Present)
Head of Customer Care @ (January 2016 - April 2020)
Support Services Manager @ (November 2011 - December 2015)
Consumer Care Upstream Manager Espresso @ (July 2009 - October 2011)
Service Intelligence @ (April 2008 - July 2009)
Service Quality key account @ (January 2005 - January 2008)
Marketing @ (January 2003 - January 2005)
Customer orientation @ (January 2001 - January 2002)
Sanna Timonen Education
Tampere University of Technology 1965-2018
Master of Science (M.Sc.)
1996-2002
Sanna Timonen Skills
Business Planning
Business plan
Change Management
Customer Care
Customer Service
Customer Service Management
Customer Support
Gestione marketing
Gestione prodotti
Gestione team cross-functional
Maintenance and Repair
Management
Marketing di prodotto
Product Development
Project management
Strategia d'impresa
Strategia di marketing
Team Management
Team leadership
Trattative
Microsoft Word
Social Media
Marketing
Gestione Team Cross Functional
Account Management
Sales
Sanna Timonen Summary
Sanna Timonen, based in Helsinki, FI, is currently a Head of Global Repair Operations at Suunto. Sanna Timonen brings experience from previous roles at Suunto Oy, Philips Domestic Appliances and Saeco International Group. Sanna Timonen holds a 1996 - 2002 Master of Science (M.Sc.) @ Tampere University of Technology 1965-2018. With a robust skill set that includes Business Planning, Business plan, Change Management, Customer Care, Customer Service and more.
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