Sanjeev Grover Email & Phone Number
Director - Director - Customer Experience - CX Strategy @ MakeMyTrip
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Sanjeev Grover Location
- Gurugram, HR, IN
Sanjeev Grover Work
- Director - Director - Customer Experience - CX Strategy @ (April 2023 - Present)
- Associate Director - Customer Exp @ (April 2018 - August 2023)
- Senior Manager (Vertical Head Customer Care Operations) @ (March 2016 - April 2018)
- Operations Manager (Head Of Operation) @ (March 2015 - December 2015)
- Asst. Manager @ (June 2012 - March 2015)
- Assistant Manager @ (March 2010 - January 2011)
- Team Leader @ (October 2007 - March 2010)
- Subject Matter Expert @ (February 2003 - July 2006)
- Flight Operations Officer @ (September 2000 - January 2003)
- Flight Operation Officer @ Air Routing International Cooperation (February 1999 - August 2000)
Sanjeev Grover Education
- Delhi University
B.Com (Commerce)
1992-1995 - Green fields public School
12th (Commerce)
1979-1992
Sanjeev Grover Skills
- Leadership
- Customer Relationship Management Crm
- BPO
- Employee Engagement
- B2B
- People Management
- International Flight Operations
- Business Development
- Vendor Management
- Team Management
- Team Leadership
- Finance
- Process Improvement
- Talent Acquisition
- Operations Management
- Business Process Outsourcing Bpo
- Employee Relations
- Temporary Placement
- Administration
- Training
- Customer Service
- Project Management
- MIS
- Service Delivery
- Accounts Receivable
- Recruiting
- CRM
- Performance Management
- Customer Relationship Management
- Business Process Outsourcing
Sanjeev Grover Summary
- Sanjeev Grover, based in Gurugram, HR, IN, is currently a Director - Director - Customer Experience - CX Strategy at MakeMyTrip. Sanjeev Grover brings experience from previous roles at MakeMyTrip, MyHolidays and InterGlobe Technologies Ltd (IGT). Sanjeev Grover holds a 1992 - 1995 B.Com in Commerce @ Delhi University. With a robust skill set that includes Leadership, Customer Relationship Management Crm, BPO, Employee Engagement, B2B and more. Sanjeev Grover has 2 emails and 1 mobile phone numbers on RocketReach.
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