Sanjeev Grover Email & Phone Number
Director - Director - Customer Experience - CX Strategy @ MakeMyTrip
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Sanjeev Grover Location
- Gurugram, HR, IN
Sanjeev Grover Work
- 2023 -now Director - Director - Customer Experience - CX Strategy @
- 2018 -2023 Associate Director - Customer Exp @
- 2016 -2018 Senior Manager (Vertical Head Customer Care Operations) @
- 2015 -2015 Operations Manager (Head Of Operation) @
- 2012 -2015 Asst. Manager @
- 2010 -2011 Assistant Manager @
- 2007 -2010 Team Leader @
- 2003 -2006 Subject Matter Expert @
- 2000 -2003 Flight Operations Officer @
- 1999 -2000 Flight Operation Officer @ Air Routing International Cooperation
Sanjeev Grover Education
- Delhi University
B.Com (Commerce)
1992-1995 - Green fields public School
12th (Commerce)
1979-1992
Sanjeev Grover Skills
- Leadership
- Customer Relationship Management Crm
- BPO
- Employee Engagement
- B2B
- People Management
- International Flight Operations
- Business Development
- Vendor Management
- Team Management
- Team Leadership
- Finance
- Process Improvement
- Talent Acquisition
- Operations Management
- Business Process Outsourcing Bpo
- Employee Relations
- Temporary Placement
- Administration
- Training
- Customer Service
- Project Management
- MIS
- Service Delivery
- Accounts Receivable
- Recruiting
- CRM
- Performance Management
- Customer Relationship Management
- Business Process Outsourcing
Sanjeev Grover Summary
- Sanjeev Grover, based in Gurugram, HR, IN, is currently a Director - Director - Customer Experience - CX Strategy at MakeMyTrip. Sanjeev Grover brings experience from previous roles at MakeMyTrip, MyHolidays and InterGlobe Technologies Ltd (IGT). Sanjeev Grover holds a 1992 - 1995 B.Com in Commerce @ Delhi University. With a robust skill set that includes Leadership, Customer Relationship Management Crm, BPO, Employee Engagement, B2B and more. Sanjeev Grover has 2 emails and 1 mobile phone numbers on RocketReach.
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