Sanjay Raghav Email & Phone Number
Head Of Customer service- Field and Call center Operations @ XSEED Education
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Sanjay Raghav Location
- Gurugram, HR, IN
Sanjay Raghav Work
- 2021 -now Head Of Customer service- Field and Call center Operations @
- 2021 -now General Manager @
- 2019 -2021 AVP contact centers @ Leadership Boulevard pvt ltd
- 2019 -2021 Head of Contact Center @ LEADERSHIP BOULIVED
- 2017 -2019 Head Customer Support|Contact centre|Training @ Ebix Smartclass
- 2017 -2019 Head of Customer Service @ EBIX SESPL (Educomp Solution Ltd)
- 2016 -2017 Head of Contact Center @ Shopclues.com
- 2015 -2017 Head of Call Center|vender Management|BPO @
- 2012 -2015 Business Manager CSD -Partner operation|Vender management @
- 2012 -2015 Service Project Manager @
- 2010 -2012 Sr.Manager Operation and Client Servicing @
- 2007 -2012 Senior Operations Manager @
- 2007 -2010 Team Manager @
Sanjay Raghav Education
- IHM
Hospitality Management
- Barkatullah University, Bhopal
BA - Bachelor of Arts (Economics)
-
Bachelor's Degree
-
Master of Business Administration
Sanjay Raghav Skills
- Call Center
- Call Centers
- Change Management
- MIS
- Management
- Operations Management
- Outsourcing
- Process Management
- Strategic Partnerships
- Team Management
- Vendor Management
- Business Development
- CRM
- Customer Satisfaction
- BPO
- Performance Management
- Employee Engagement
- Workforce Management
- Customer Service
- Telecommunications
- Service Delivery
- Leadership
- Process Improvement
- Team Leadership
- Strategic Planning
- Sales
- Public Speaking
- Troubleshooting
- Training
Sanjay Raghav Summary
- Sanjay Raghav, based in Gurugram, HR, IN, is currently a Head Of Customer service- Field and Call center Operations at XSEED Education. Sanjay Raghav brings experience from previous roles at XSEED Education, Leadership Boulevard pvt ltd, LEADERSHIP BOULIVED and Ebix Smartclass. Sanjay Raghav holds a Hospitality Management @ IHM. With a robust skill set that includes Call Center, Call Centers, Change Management, MIS, Management and more. Sanjay Raghav has 1 emails and 1 mobile phone numbers on RocketReach.
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