Sanem Yayla's Location
Istanbul, Turkey
Sanem Yayla's Work
- Omni-Channel Manager @ Turkcell Global Bilgi
- IVR Manager @ Turkcell Global Bilgi
- IVR Channel Unit Manager @ Turkcell Global Bilgi
- Alternative Delivery Channels - Telephone Banking and IVR Project Supervisor @ Koçbank A.Ş.
- Alternative Delivery Channels - Telephone Banking Project Supervisor @ Osmanlı Bankası A.Ş.
- Alternative Delivery Channels - ATM and Debit Card Specialist @ Osmanlı Bankası A.Ş.
- Product Management Specialist @ Oyakbank A.Ş
- Product Management - Management Trainee at ATM, Mobile ATM, IVR Channels @ Pamukbank
Sanem Yayla's Education
- Anadolu University
(Computer Programming)
2022 - 2024 - University of Notre Dame Australia
Master's degree (Master of Business specializing in e-business)
2002 - 2003 - Marmara Üniversitesi
Bachelor's degree (Economics in english)
1991 - 1996
- Kadıköy Kız Lisesi1985 - 1991
Sanem Yayla's Skills
- IVR
- Strategic Planning
- Budget Management
- ATM
- Pricing Strategy
- Product Development
- Product Management
- Marketing Strategy
- Channel Management
- Voice Technologies
Sanem Yayla's Summary
Sanem Yayla, based in Istanbul, Turkey, is currently a Omni-Channel Manager at Turkcell Global Bilgi, bringing experience from previous roles at Turkcell Global Bilgi, Koçbank A.Ş. and Osmanlı Bankası A.Ş.. Sanem Yayla holds a 2022 - 2024 Anadolu University. With a robust skill set that includes IVR, Strategic Planning, Budget Management, ATM, Pricing Strategy and more, Sanem Yayla contributes valuable insights to the industry. Sanem Yayla has 3 emails on RocketReach.
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