Sr Customer Service Manager @ (February 2021 - May 2024)
Customer Service Manager @ (March 2016 - February 2021)
Lead Technical Support Engineer - Image Processing Support @ (October 2005 - July 2015)
Technical Support and Help Desk @ (October 2004 - October 2005)
Sandy Rosales Education
DeVry University
Bachelor's degree (Computer Information Systems)
2001-2004
Sandy Rosales Skills
Adobe Acrobat
Auditing
Business Process Improvement
Business Process Mapping
CRM
Compliance
Continuous Improvement
Document Management
Employee Training
Healthcare Information Technology (HIT)
KPI Reports
Key Performance Indicators
Knowledge Base
Knowledge Management
Leadership
Management
Microsoft Office
Operational Excellence
People Development
Process Definition
Salesforce.com
SharePoint
Team Organization
Technical Support
Technical Writing
Training Delivery
Troubleshooting
VMware
Work Instructions
Sandy Rosales Summary
Sandy Rosales, based in Milwaukee, WI, US, is currently a Customer Experience Manager at AssuranceSD. Sandy Rosales brings experience from previous roles at Bostik, Welch Allyn, Kofax and CAM Commerce Solutions. Sandy Rosales holds a 2001 - 2004 Bachelor's degree in Computer Information Systems @ DeVry University. With a robust skill set that includes Adobe Acrobat, Auditing, Business Process Improvement, Business Process Mapping, CRM and more. Sandy Rosales has 2 emails and 1 mobile phone numbers on RocketReach.
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